Dylan Sutton
Dylan Sutton at Jaguar Akron

Dylan Sutton | Page 2

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of Dylan Sutton

March 20, 2026

Dealership Rating
Employee Rating

Better off taking your luxury car to Westside land rover for service. They won't run up the price on. Unethical behavior being displayed at this dealership. More

by Keithmcleod25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Jaguar Akron responded

We value and appreciate your business, Keith. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 19, 2026

Dealership Rating
Employee Rating

Professional and courteous. Excellent service.provided by all personnel. Mechanic was well qualified and knowledgeable. More

by Mike Edminister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 16, 2026

Dealership Rating
Employee Rating

Very friendly, clean facility with a comfortable waiting area. Work was done while I wated. And honest, I hadn't realized that my oil change was covered on my pre certified jaguar. Highly recommend. For g More

by Chris Hornacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 13, 2026

Dealership Rating
Employee Rating

Dylan is great to work with & I really appreciate the service video that is provided with each visit. More

by beckyd7765@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2026

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 12, 2026

Dealership Rating
Employee Rating

My vehicle was left at the dealership for over 2 weeks and nothing was done. I drove up from Florida and picked up my vehicle and was able to fix it in a few hours with no problems. It was obvious to me t More

by Stevenmears63
Recommend Dealer
No

Other Employees Tagged: Dylan Sutton

Mar 13, 2026

Jaguar Akron responded

We value and appreciate your business, Steven. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 06, 2026

Dealership Rating
Employee Rating

The dealership is great! The phone system is not. Need to have a direct line to speak to a human at this location. The call center is not efficient. More

by CHRISTYDUVALL
Recommend Dealer
Yes
Mar 10, 2026

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

February 27, 2026

Dealership Rating
Employee Rating

I was lied to about the condition of my car. Call me. You want the information? Do the work if speaking to me More

by hendersoncurtisb
Recommend Dealer
No

Other Employees Tagged: Dylan Sutton

Mar 04, 2026

Jaguar Akron responded

Thank you for bringing this to our attention, Curtis. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 19, 2026

Dealership Rating
Employee Rating

Everyone was very professional and fast! !! I got my Velar back in a very timely manner and I am happy with their service! More

by dalem2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 05, 2026

Dealership Rating
Employee Rating

Dylan is always so efficient with all of my transactions at the dealership. I appreciate his transparency & attention to detail that make my experience smooth every time I’m there. More

by SHANEM2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, Austin Ash

Feb 13, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 31, 2026

Dealership Rating
Employee Rating

Good location, friendly, professional and knowledgeable staff, who will to the limit to please. 5 star! More

by FST_MB6870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf , Shannon

Feb 04, 2026

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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