Dylan Sutton
Dylan Sutton at Jaguar Akron

Dylan Sutton | Page 2

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
73 Reviews
4.8

73 Reviews

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73 Reviews of Dylan Sutton

March 06, 2026

Dealership Rating
Employee Rating

The dealership is great! The phone system is not. Need to have a direct line to speak to a human at this location. The call center is not efficient. More

by CHRISTYDUVALL
Recommend Dealer
Yes
Mar 10, 2026

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

February 27, 2026

Dealership Rating
Employee Rating

I was lied to about the condition of my car. Call me. You want the information? Do the work if speaking to me More

by hendersoncurtisb
Recommend Dealer
No

Other Employees Tagged: Dylan Sutton

Mar 04, 2026

Jaguar Akron responded

Thank you for bringing this to our attention, Curtis. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

February 19, 2026

Dealership Rating
Employee Rating

Everyone was very professional and fast! !! I got my Velar back in a very timely manner and I am happy with their service! More

by dalem2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 05, 2026

Dealership Rating
Employee Rating

Dylan is always so efficient with all of my transactions at the dealership. I appreciate his transparency & attention to detail that make my experience smooth every time I’m there. More

by SHANEM2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, Austin Ash

Feb 13, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 31, 2026

Dealership Rating
Employee Rating

Good location, friendly, professional and knowledgeable staff, who will to the limit to please. 5 star! More

by FST_MB6870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf , Shannon

Feb 04, 2026

Jaguar Akron responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

January 30, 2026

Dealership Rating
Employee Rating

They are fabulous! Dylan is always kind and helpful. Service does a great job. Thanks More

by karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 24, 2026

Dealership Rating
Employee Rating

Outstanding ! Always has been and all service personnel are personable and professional. Thank you all😊 More

by TracyB85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Slatzer , Bob , concierge driver and the man who does the car detailing

Feb 04, 2026

Jaguar Akron responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 20, 2026

Dealership Rating
Employee Rating

Solved my issues quickly. Was less expensive than I thought it would be Pleasant experience More

by Dcseaberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Ash

Jan 22, 2026

Jaguar Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

January 17, 2026

Dealership Rating
Employee Rating

Great service and friendly staff! Will continue to utilize their services. They even offered to pick up and deliver my vehicle . More

by michele
Recommend Dealer
Yes
Jan 22, 2026

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 13, 2026

Dealership Rating
Employee Rating

I always enjoy my experience at the dealership. I like the relaxed atmosphere and the employees are great More

by DAVE.PETERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2026

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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