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Dylan Sutton
Dylan Sutton at Jaguar Akron

Dylan Sutton | Page 5

Service Advisor

Jaguar Akron

944 East Turkeyfoot Lake Road
Akron, OH 44312

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Dylan Sutton

September 11, 2025

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Employee Rating

It was a pleasure meeting the technician who served my car. He was professional, knowledgeable and courteous. More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Ash

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Sep 18, 2025

Jaguar Akron responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 11, 2025

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Employee Rating

I’ve always had great service at Jaguar dealership! I’m very happy with their service! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 07, 2025

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Employee Rating

This dealership always does an amazing job! The customer service here is top notch. Dylan is very thorough as well as helpful and courteous. More

by Andrea S.
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Recommend Dealer
Yes
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Sep 10, 2025

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 27, 2025

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Employee Rating

This dealership always helps me out when needed. The associates are very helpful and courteous. More

by rparnell68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2025

Jaguar Akron responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 25, 2025

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Efficient and professional, always reply fast, pick up my car from my home so I don’t have to drive all the way there More

by qihangisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, William Graf, Alex Campbell, Eric Kraus, Devin Shawnbell, Jason Slatzer, Austin Ash , Corey Hughes

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Aug 26, 2025

Jaguar Akron responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 22, 2025

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Employee Rating

The absolute best service! ! They text daily updates! Prices for repair are very fair and quality of work is excellent! This will continue to be the only dealership for both More

by mmherman8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Bice, William Graf, Alex Campbell, Eric Kraus, Devin Shawnbell, Jason Slatzer, Austin Ash , Corey Hughes

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Aug 26, 2025

Jaguar Akron responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 11, 2025

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Employee Rating

Dylan and Land Rover were very helpful and efficient. I was happy with the service.. More

by CF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Schneider Wilson

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Aug 12, 2025

Jaguar Akron responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 04, 2025

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Employee Rating

Great job. Only complaint is that it is difficult to get a person on the phone. All automated. More

by sihawk
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Jaguar Akron responded

We appreciate your feedback and are eager to better your return experience.

August 01, 2025

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Dillan did a great job addressing my needs and offering additional items that needed fixing More

by JDCBEAGLE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Jaguar Akron responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 31, 2025

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Employee Rating

They found the issue with my defender after going to two other Land Rover dealers. It was a faulty differential that I noticed around 5000 miles and I currently have over 40 K miles More

by Frustrated
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Graf

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Aug 06, 2025

Jaguar Akron responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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