Dylan Watkins
Dylan Watkins at Franklin Chrysler Dodge Jeep Ram

Dylan Watkins

Warranty Administrator

Franklin Chrysler Dodge Jeep Ram

1124 Murfreesboro Rd
Franklin, TN 37064

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4.2
7 Reviews
4.2

7 Reviews

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7 Reviews of Dylan Watkins

August 25, 2026

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Lack of communication. Paid a lot more on items I could have gotten cheaper elsewhere, due to lack of communication. More

by John
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Recommend Dealer
No
Aug 30, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hello John, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to address your concerns. Please reach out to us directly at (615) 857-8276 when you have a chance. Thank you, and we look forward to hearing from you.

August 12, 2026

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Service was quick and advisor was very friendly. They have online portal for all suggestions and options to approve online is very good. More

by Praveen.ganji
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Recommend Dealer
Yes
Aug 15, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 06, 2026

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I’ve seen this dealership for probably 25 years, any questions? I expect to be making it a few more. More

by Mike
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Recommend Dealer
Yes
Aug 07, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi Mike, thank you so much for your feedback! We hope you have a great day!

July 29, 2026

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We purchased a new Jeep Wrangler in 2024. They have serviced it for all oil changes and any other work need. We have been pleased with this dealer. More

by Jgmoore31157
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Recommend Dealer
Yes
Jul 30, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

July 25, 2026

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Excellent Customer Service. Good advise. Professional Staff. Waiting area comfortable and relaxing atmosphere with Snacks and Coffee machines. Great place More

by nicobotha2
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Recommend Dealer
Yes
Jul 29, 2026

Franklin Chrysler Dodge Jeep Ram responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

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We bought a Chrysler Pacifica here that has had a long list of electrical issues. This dealer has a service department that can only accommodate appointments more than 6 weeks out. Customer service does More

by jball8792
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Recommend Dealer
No

Other Employees Tagged: Dalton Johnson, Adam Hargrove, James Johnson, Jeremiah Alexander , Daniella Forcelli, Marc Sizemore

Nov 02, 2024

Franklin Chrysler Dodge Jeep Ram responded

Whenever we learn that someone had anything less than the very best car buying or service experience ever here at Franklin Chrysler Dodge Jeep Ram we want to know why and more importantly, what we can do to make it up to you. That’s why we invite you to contact the manager’s office directly so we can address your concerns and rectify the situation to ensure that you get exactly what you want.

May 18, 2023

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Car sales experience was fine. The issue is the service department and how they handle customers. Do you enjoy taking your car to the service department to wait ALL DAY to be tol More

by BladeX16
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dalton Johnson, Adam Hargrove , Terrance Dunlap, Daniella Forcelli, Carl Perry, Michael Pollard, Josh Sanders, Jay Watters

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