Dylan Yavorsky | Page 7

Parts were not on hand to fix car same day, I could have had more proactive communications the following day about the Car. The car was not washed even though porter asked as he brought the car up for me. W had more proactive communications the following day about the Car. The car was not washed even though porter asked as he brought the car up for me. Why not just do it or have the SA ask that question when he called to notify me that the car was ready? More

by GPOPELLA1 Verified Customer Verified Customer

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Awesome It was easy. Drop off and picked. Pay everything in under five minutes in and out. Drop off and picked. Pay everything in under five minutes in and out. More

by PSHYMSKE Verified Customer Verified Customer

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Dylan was great and attended to the needs. Fast service and I was happy with everything. I will use the parma location going forward Fast service and I was happy with everything. I will use the parma location going forward More

by Unseenhxc Verified Customer Verified Customer

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Very prompt. I got there early but was able to check in. Very prompt. I got there early but was able to check in. They called me with a quote before they did anyt I got there early but was able to check in. Very prompt. I got there early but was able to check in. They called me with a quote before they did anything. More

by Vjdet74 Verified Customer Verified Customer

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I received great service for the entire process of building, ordering and delivery of my 2026 Ford Bronco building, ordering and delivery of my 2026 Ford Bronco More

by lauerpauer Verified Customer Verified Customer

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Worst car repair experience I’ve probably had. Took car in for two recalls, they had it for three days. I picked it up, about five days later noticed it leaking something. Called to bring it ba Took car in for two recalls, they had it for three days. I picked it up, about five days later noticed it leaking something. Called to bring it back on Monday. Dealt with Mark, who I told over the phone the problem. When I got there told Mark the situation again, and he had me wait in the waiting area. After waiting for over 1/2 hour I had to flag Mark down and ask what was going on. He reluctantly said oh yeah we need to do the recall. My response was I thought both recalls were completed last week when you had my car for three days. Mark’s response was I don’t know anything about this. So Ken Ganley Ford doesn’t enter work orders in their computer system? The end of a long story is I now don’t feel safe because I don’t know if the two recalls were actually performed. I will be taking my car to my mechanic to find out, and I think that is completely ridiculous that I should have to be doing that. More

by KARENLEVENSON Verified Customer Verified Customer

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Professional,friendly,fast This was my second time at this location and as always the staff was very professional! They had me in and out in no time. The waiting area is comfortable and there is complime this location and as always the staff was very professional! They had me in and out in no time. The waiting area is comfortable and there is complimentary coffee and tea. Thanks for all you do!! More

by Hayleymorgan830 Verified Customer Verified Customer

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Great It was really really great good experience and overall just great and good and great and good. I just so great and so good. overall just great and good and great and good. I just so great and so good. More

by Philterproof68 Verified Customer Verified Customer

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Employees were all very nice to deal with and were able to get the repairs done quickly to get the repairs done quickly More

by rkinzel Verified Customer Verified Customer

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Best dealership in NE Ohio. Their service department is hands down the best. They are very courteous and honest. Their service department is hands down the best. They are very courteous and honest. More

by NOAH.STAVROU17 Verified Customer Verified Customer

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