Dyson Ellis
Dyson Ellis at Five Star Subaru of Grapevine

Dyson Ellis | Page 5

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.6
75 Reviews
4.6

75 Reviews

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75 Reviews of Dyson Ellis

June 09, 2022

Dealership Rating
Employee Rating

Service is excellent at Five Star Subaru. It has been two years since I purchased a Subaru Accent Touring. Best decision I have made in purchasing a car from a dealership that has SERVICE. More

by jcutbush
Recommend Dealer
Yes

Other Employees Tagged: Sean

Jun 09, 2022

Five Star Subaru of Grapevine responded

Hello jcutbush, Thank you for your purchase and for continuing to choose Five Star Subaru to care for your Ascent Touring. Dyson, Sean, and I are available for questions any time at 817-438-1700. We appreciate the chance to serve you. Best Regards, Marcus Procter, Service Director

June 05, 2022

Dealership Rating
Employee Rating

Excellent service. I was advised to get only required services, saving me unnecessary expense very happy with prompt service. Thanks More

by Dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2022

Dealerrater responded

Excellent service. I was advised to get only required services, saving me unnecessary expense very happy with prompt service. Thanks

April 15, 2022

Dealership Rating
Employee Rating

Have had my crosstrek for 2 years now loving it and the service department is always proficient timely great waiting area highly recommend Subaru of Grapevine More

by janismrozek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik

Apr 16, 2022

Five Star Subaru of Grapevine responded

Hello janismrozek, We value you as our customer and really appreciate the opportunity to continue helping with your auto needs. Thank you for your loyal business and kind words. We look forward to hearing from you again at 817-438-1700. Best Regards, Marcus Procter, Service Director

April 08, 2022

Dealership Rating
Employee Rating

Everyone I've talked with at this dealership has been nothing but fantastic. The facility is always clean and well stocked, and the service techs are efficient and friendly. More

by Mbrooks0912
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Five Star Subaru of Grapevine responded

Hello Mbrooks0912, It is always a pleasure to welcome you to the Five Star Subaru service department. Your loyalty means a lot to our staff. Thank you for recognizing Dyson and please don't hesitate to reach us with maintenance questions at 817-438-1700. We are here to address all of your concerns. Best Regards, Marcus Procter, Service Director

April 07, 2022

Dealership Rating
Employee Rating

Staff was pleasant and professional as well as quick & efficient .dealership was clean & organized. Waiting area was clean & well supplied but very cold More

by Jeannette Hamilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Five Star Subaru of Grapevine responded

Hello Jeannette, Thank you for choosing Five Star Subaru for your vehicle needs. We really appreciate the endorsement of so many of our staff. We want to hear from you any time you have vehicle concerns at 817-438-1700. Your driving comfort is our priority. Thanks again for sharing your feedback. Best Regards, Marcus Procter, Service Director

April 06, 2022

Dealership Rating
Employee Rating

Definitely not a 5 star dealership! Told me they couldn’t put the radiator on because there’s no space, took it to caliber 20 minutes after and they were able to put in less than 2 minu More

by Marko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

April 05, 2022

Dealership Rating
Employee Rating

Five Star Subaru is all about customer service and customer satisfaction. I cannot recommend them higher! From sales to service, they are top notch in every way! More

by reneestandley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2022

Five Star Subaru of Grapevine responded

Reneestandley1, Customer satisfaction is definitely a priority at Five Star Subaru. Thank you for recognizing our service staff. We look forward to seeing you and your Subaru again. Let us know when to expect you at 817-438-1700. Best Regards, Marcus Procter, Service Director

March 26, 2022

Dealership Rating
Employee Rating

Thanks for your service, learned so much from Ms. Shantia tutorial!! I will strongly recommend her to anyone interested in learning more.. More

by Kwarteng_mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Ohanesian, Jon Zablosky

Mar 27, 2022

Five Star Subaru of Grapevine responded

Hello Kwarteng_mary, Shantai and the Five Star Subaru staff want you to fully enjoy your new car. Stop by again or give us a call at 817-438-1700 when questions arise. We are here to address all of your automotive concerns. Thank you, Marcus Procter, Service Director

March 03, 2022

Dealership Rating
Employee Rating

Completely satisfied. Fast and efficient service. Everyone was very friendly. Very nice waiting area for customers. More

by Babs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anthony

Mar 04, 2022

Five Star Subaru of Grapevine responded

Hello Babs, Your full satisfaction is a priority at Five Star Subaru. When our staff can offer vehicle advice, reach us at 817-438-1700. Keeping you knowledgeable and safe is the goal. Thank you for your recommendation and loyalty. Sincerely, Marcus Procter, Service Director

February 26, 2022

Dealership Rating
Employee Rating

1st service was fast and easy. Very happy with Five Star Subaru. Even my sales rep came down and talked for a few minutes. More

by steelrod3936
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2022

Five Star Subaru of Grapevine responded

Hello steelrod3936, You are part of the Five Star Subaru family! Thank you for returning for your vehicle's care. Both our sales and service staff welcome your questions at 817-438-1700 any time we can offer our knowledge. Best Regards, Marcus Procter, Service Director

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