Dyson Ellis
Dyson Ellis at Five Star Subaru of Grapevine
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Dyson Ellis | Page 6

Service Advisor

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Dyson Ellis

September 23, 2021

Dealership Rating
Employee Rating

Always extremely satisfied with the outstanding attention from the service department. Dyson was so incredibly helpful and attentive! He immediately listened to and acted upon my needs in such a pleasant ma More

by phmere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2021

Five Star Subaru of Grapevine responded

Thank you, phmere, for making Five Star Subaru your service center. Dyson and our team are dedicated to making the customer experience welcoming and we look forward to hearing from you again at 817-438-1700. Let us know when you need our vehicle advice. We will be happy to help. Take Care, Marcus Procter, Service Director

September 21, 2021

Dealership Rating
Employee Rating

Great service and i was quickly out of there with what needed to be done More

by laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 22, 2021

Five Star Subaru of Grapevine responded

Hello Laura, Dyson and the Five Star Subaru service team thank you for your high rating. Any time we can offer our vehicle advice, give us a call at 817-438-1700. We appreciate the chance to work with you. Take Care, Marcus Procter, Service Director

September 17, 2021

Dealership Rating
Employee Rating

I was very pleased with the sales team and also the service team. Very professional. More

by Genemiller54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter

Sep 18, 2021

Five Star Subaru of Grapevine responded

Thank you, Genemiller54, for your loyalty to Five Star Subaru. Your endorsement of both our sales and service departments is greatly appreciated. Whenever you need our advice, we want to hear from you at 817-438-1700. Safe travels and please stay in touch. Take Care, Doug Laymon, Sales Manager

August 30, 2021

Dealership Rating
Employee Rating

Five star Subaru dealership grapevine is a customer focused dealership. The staff are professional and friendly and provide great service . As a customer I feel confident that my car maintenance is upt More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

August 28, 2021

Dealership Rating
Employee Rating

The people are very nice & welcoming. The service is always quick & done right. I will continue to return for all my service here. More

by Sissy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jon Zablosky , Michael Dinh

Aug 30, 2021

Five Star Subaru of Grapevine responded

Sissy, Customer experience is important at Five Star Subaru and we are here to continue providing you professional and efficient service. Reach our team at 817-438-1700 whenever you have maintenance questions. We look forward to seeing you again. Thank you, Marcus Procter, Service Director

August 26, 2021

Dealership Rating
Employee Rating

Took my vehicle in at 7:00, service center opened promptly at 7:00. I was called when the service was completed. I picked up car after work, didn’t take but 10 minutes before I was on my way home. E More

by Lcorl7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnnie Taylor , Brian Swarver

Aug 27, 2021

Five Star Subaru of Grapevine responded

Lcorl7, It is our goal to offer convenient solutions for our Five Star Subaru service customers. Thank you for recognizing the efforts of our service team and please let us know when to expect you again at 817-438-1700. Safe Travels, Marcus Procter, Service Director

July 24, 2021

Dealership Rating
Employee Rating

We were traveling through and had an issue with our car. The dealership was able to get us in last minute, fix our issue, and even washed and vacuumed it! You do kit find dealerships that are willing to do More

by Kenny Watkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Jul 25, 2021

Five Star Subaru of Grapevine responded

Hello Kenny, We hope you were able to continue your travels with peace of mind. Thank you for stopping by Five Star Subaru and if we can help further, reach us at 817-438-1700. Take Care, Marcus Procter, Service Director

July 17, 2021

Dealership Rating
Employee Rating

Sean Roberts was absolutely wonderful and welcoming! Definitely coming back to this location! Everyone was very through on our work and exterior. We even got a free car wash! More

by Amandamorse2289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Roberts, Marcus Procter, Johnnie Taylor, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Jul 18, 2021

Five Star Subaru of Grapevine responded

Amandamorse2289, We are so pleased to receive your endorsement of so many Five Star Subaru staff members. Thank you! Any time we can offer our maintenance or repair advice, reach us at 817-438-1700. We will be more than happy to help. Thanks again, Marcus Procter, Service Director

June 04, 2021

Dealership Rating
Employee Rating

I trust this dealership with everything. They are always up front and take care of you. I didn’t buy my vehicle from this dealership but they treat me like I did. Best place to bring your Subaru! More

by Nicoleluce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 05, 2021

Five Star Subaru of Grapevine responded

Nicoleluce, You are a valued friend and customer at Subaru of Grapevine. Your loyalty to our service team is greatly appreciated and we welcome all of your maintenance concerns at 817-438-1700. Call us any time! Thank you, Marcus Procter, Service Director

April 26, 2021

Dealership Rating
Employee Rating

Simply the best Service Manager and team anywhere to work on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are More

by Vette Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcus Procter, Johnnie Taylor, Mike Ohanesian, Jon Zablosky , Michael Dinh, Trina McLean, Ryen Ruybal, Brian Swarver

Apr 27, 2021

Five Star Subaru of Grapevine responded

Hello! On behalf of the Subaru of Grapevine service team, thank you so much for your awesome recognition. We are grateful for the opportunity to help you enjoy your drive time. Any time we can answer your vehicle questions, we welcome your calls to 817-438-1700. Thank you again for your kind words, Marcus Procter, Service Director

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