ERIC RUMSOWER

I came in for a warranty issue with the battery of my Chevy bolt. I was told I was going to get a 150 point inspection. I walk out of there and all the tires are at different lower inflated levels. Then Chevy bolt. I was told I was going to get a 150 point inspection. I walk out of there and all the tires are at different lower inflated levels. Then what would be standard with the 150 point inspection. I go back in to ask him if they actually did the inspection. They said my sensors were off and that they needed to check them. Which was just a b******* lie. Obviously they didn't check the tires and they didn't fill them up. I asked him if they completed the inspection. They filled the tires they said yes. I get home and there's no washer fluid in the reservoir. Completely proving that they didn't do the inspection at all. They just checked the battery. I don't even know what they checked for. When I go in here, they have me sign the paperwork before they tell me what they have done. I think this place specializes and taking advantage of people and doing poor work and they know how to get away with it. More

by SUEELLEN.DELACRUZ Verified Customer Verified Customer

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The service staff made sure I was reimbursed for warranty work done by a out of state dealer. work done by a out of state dealer. More

by wallacebrada Verified Customer Verified Customer

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The dealership is great. The people are great. The service department is great. The issue is the amount of things sent to try to get you to take the survey is overwhelming. The people are great. The service department is great. The issue is the amount of things sent to try to get you to take the survey is overwhelming. More

by kmoore_71 Verified Customer Verified Customer

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Prompt, friendly and professional. Got the job done right the first time. Appreciated the shuttle service too. Got the job done right the first time. Appreciated the shuttle service too. More

by WIKIUP1 Verified Customer Verified Customer

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Always responsive to the needs of the customer they make it easy to maintain your ride by providing a complete estimate, a ride home/work, great communication and a friendly atmosphere it easy to maintain your ride by providing a complete estimate, a ride home/work, great communication and a friendly atmosphere More

by ssavonis Verified Customer Verified Customer

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The people in the service was excellent. The one place where I see there could be improvement is in their web based tracking system as it cancelled my initial appointment and they couldn’t f The one place where I see there could be improvement is in their web based tracking system as it cancelled my initial appointment and they couldn’t figure out why and it also sent me a text that my car was done when it wasn’t other than that though this place is great. The people are great and the work is great. More

by PETER@DPH.COM Verified Customer Verified Customer

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Great customer service! Good attention to detail. Mechanics did a. Awesome job when adding the new parts Good attention to detail. Mechanics did a. Awesome job when adding the new parts in my truck. More

by NO58 Verified Customer Verified Customer

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Jose was great got the car finished early as promised and I had a coupon! I had a coupon! More

by ABLEWIS023 Verified Customer Verified Customer

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The employees at the service office were professionals and were very helpful. However the cost of repair for a minor repair is very high. It is also taking long for the repair to be completed. and were very helpful. However the cost of repair for a minor repair is very high. It is also taking long for the repair to be completed. More

by MAAZA.BELATA Verified Customer Verified Customer

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Great service. Some things did not go as planned. They took 100% accountability and fixed the problem. 5 Star service. Everyone makes mistakes, we are human, it’s j Some things did not go as planned. They took 100% accountability and fixed the problem. 5 Star service. Everyone makes mistakes, we are human, it’s just how you handle it when it happens. More

by gardnergames Verified Customer Verified Customer

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