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ERIC RUMSOWER

Overview Reviews (18) Inventory (198)

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ERIC RUMSOWER

ERIC RUMSOWER | Page 2

SERVICE DIRECTOR

Platinum Chevrolet

3001 Corby Ave
Santa Rosa, CA 95407

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4.7

18 Reviews

Overview Reviews (18) Inventory (198)

4.7

18 Reviews

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18 Reviews of ERIC RUMSOWER

April 17, 2026

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Employee Rating

Today I went to take my truck to the service and they attended me very well excellent service the result is very well explained attended me very well excellent service the result is very well explained More

by gasajo_bio.5s

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Apr 19, 2026 -

Platinum Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Rumsower, Service Manager

April 14, 2026

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Employee Rating

I only gave 4 stars instead of 5 because the technician over inflated the rear tires on my truck. The rear tires are to be inflated to 70psi cold. They were inflated to 80psi! I have since corrected the pr over inflated the rear tires on my truck. The rear tires are to be inflated to 70psi cold. They were inflated to 80psi! I have since corrected the problem. More

by Dlcalvi

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Apr 15, 2026 -

Platinum Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this. Eric Rumsower, Service Manager

March 31, 2026

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Employee Rating

Jose, the service rep, as very good at answering all my questions. The customer lounge was great since I stayed the 2 hours until the service was done. questions. The customer lounge was great since I stayed the 2 hours until the service was done. More

by Richard Shaw

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Mar 31, 2026 -

Platinum Chevrolet responded

It’s great to hear that Jose answered all your questions during your GMC Sierra 2500 service. We’re glad our lounge provided a comfortable spot during your two-hour wait. Thank you for the five-star rating! Eric Rumsower, Service Manager

March 30, 2026

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Employee Rating

Very pleasant experience with platinum Chevrolet. Everything and everyone was very kind and helpful. Will return! Everything and everyone was very kind and helpful. Will return! More

by alycaboom

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Mar 30, 2026 -

Platinum Chevrolet responded

Thank you for trusting us with your Chevrolet Tahoe service. We’re delighted our team provided a pleasant and helpful experience and look forward to welcoming you back. Eric Rumsower, Service Manager

March 27, 2026

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Employee Rating

Friendly efficient - had me in and out for my oil change . Let me know it was time for a new battery . . Let me know it was time for a new battery . More

by NONE31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Mar 27, 2026 -

Platinum Chevrolet responded

Thank you for highlighting our friendly, efficient oil change service for your Cadillac and letting you know about your battery. We appreciate your feedback and look forward to helping with your next maintenance visit. Eric Rumsower, Service Manager

February 25, 2026

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Employee Rating

Excellent Service and Communication. They always keep in Contact with you while your Vehicle is in there Shop. They always keep in Contact with you while your Vehicle is in there Shop. More

by SHAWN@SLFCONCRETE.COM

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Feb 26, 2026 -

Platinum Chevrolet responded

It’s wonderful to hear our team kept you informed while your Chevrolet Camaro was in the shop. We’re glad the service and updates met your expectations. Thanks for the 5-star rating, and we look forward to helping you again. Eric Rumsower, Service Manager

February 20, 2026

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Took longer than promised, but outcome was good. Rattle location was discovered and fixed. Need to be more realistic about time till completion Rattle location was discovered and fixed. Need to be more realistic about time till completion More

by TEBURCH

Verified Customer

Service Time

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Feb 20, 2026 -

Platinum Chevrolet responded

Thanks for sharing about your experience with Platinum Chevrolet. We appreciate your business and hope to see you again soon! Eric Rumsower, Service Manager

February 12, 2026

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Everyone at the dealership was very professional , knowledgeable, and polite during my visit. I will definitely be returning. knowledgeable, and polite during my visit. I will definitely be returning. More

by kellykate141414

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JOSE DELGADO

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Feb 12, 2026 -

Platinum Chevrolet responded

What a pleasure to learn that Jose and the team were professional, knowledgeable, and polite during your Tahoe service. Thank you for choosing us, and we look forward to your return visit. Eric Rumsower, Service Manager

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