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ERIKA FEATHERSTON
ERIKA FEATHERSTON at Shottenkirk Toyota Weatherford
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ERIKA FEATHERSTON

SERVICE ADVISOR

Shottenkirk Toyota Weatherford

3131 Fort Worth Highway
Weatherford, TX 76086

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4.9
9 Reviews

Industry Experience

8 yrs, 1 mo

4.9

9 Reviews

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9 Reviews of ERIKA FEATHERSTON

May 02, 2024

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Erika has assisted me with multiple service appointments and has always exceeded my expectations, keeping me in the loop on time frames and best options. More

by wakebran
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Recommend Dealer
Yes

Other Employees Tagged: James Hensley

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May 03, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

May 01, 2024

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They can be quick and helpful, but you have to watch out for the fees. More

by JR
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Recommend Dealer
Yes

Other Employees Tagged: Mike Pfender

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May 02, 2024

Shottenkirk Toyota Weatherford responded

JR, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

May 01, 2024

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Erika was amazing. She is knowledgeable and is a great communicator. I was impressed that she told about the next service required without being asked. I really appreci More

by Rwcarlile
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Recommend Dealer
Yes
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May 02, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 30, 2024

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Erika was very wonderful and friendly. She helped me make the best choice for the services I needed! More

by totallytodd2018
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Recommend Dealer
Yes
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May 01, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 26, 2024

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Very attentive and kind staff. Clean facility. Accepting of walk in urgent request and needs. More

by Dana.gurley
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Yes
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Apr 29, 2024

Shottenkirk Toyota Weatherford responded

Dana, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 26, 2024

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I had a great experience. Service was timely. All the staff were very friendly to me. More

by Eaglepeak2
Recommend Dealer
Yes
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Apr 29, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 23, 2024

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Great service, always on time. Listen to my issues and figure out the problem! Last dealership told me they couldn’t do anything about it. More

by Whend83
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Recommend Dealer
Yes
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Apr 24, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

April 23, 2024

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Service advisor got us checked in a timely manner. The work was completed in a as stated More

by Btlotartist
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Recommend Dealer
Yes
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Apr 24, 2024

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota Weatherford in the future!

April 23, 2024

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Received the oil change, rotation and wiper change for the $99 special. Very happy with the service and price. More

by Cindiwhiting
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2024

Shottenkirk Toyota Weatherford responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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