Earl Mosby | Page 2

I arrived for a wait for 20,000 mile service and ended up waiting for over 5 hours . No one informed me about the delay or even kept me up to date. waiting for over 5 hours . No one informed me about the delay or even kept me up to date. More

by kluckman Verified Customer Verified Customer

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Generally incompetent. I came in for a regular service, and they replaced a battery and somehow bricked my car for almost a week because they updated systems in the wrong o I came in for a regular service, and they replaced a battery and somehow bricked my car for almost a week because they updated systems in the wrong order. Terrible communication about when it was done. I was told every time I asked it would be finished that day and when it actually was finished, I didn't get a text or call about it. I had to twice to even get someone on the line to ask. Also, I asked them about a cruise control issue and they didn't fix it. I went to get my tires replaced elsewhere and they diagnosed that problem immediately and told me how to fix it More

by htsthns Verified Customer Verified Customer

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Mike and the service crew took care of the 100k service on my F150 same day and quickly. on my F150 same day and quickly. More

by SCOTT@JSG1.COM Verified Customer Verified Customer

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The best service department I have ever been to. I will always bring my Bronco Sport here. The team is always friendly and knowledgeable. I will always bring my Bronco Sport here. The team is always friendly and knowledgeable. More

by catherine.daras Verified Customer Verified Customer

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Had oil change done on time, and all the people answer my questions about my Maverick. A very good experience. questions about my Maverick. A very good experience. More

by raypiercy Verified Customer Verified Customer

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Earl and the guys are top-notch. Always fast and helpful. Thanks guys see you soon. Always fast and helpful. Thanks guys see you soon. More

by Daveo Verified Customer Verified Customer

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Service was great—from your referring receptionist to all in your service dept. who personally assisted me. Special kudos to Errol ( Manager), Michael, & Mark. in your service dept. who personally assisted me. Special kudos to Errol ( Manager), Michael, & Mark. More

by pounce.d.lion Verified Customer Verified Customer

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This was a huge repair and Mike Treas kept me informed of everything and had the concierge service drop my car off at my home everything and had the concierge service drop my car off at my home More

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Mr Yuth was very professional and knowledgeable about the Ford Bronco we purchased, gave us time to think over our decision and was very sincere. Ford Bronco we purchased, gave us time to think over our decision and was very sincere. More

by oscar.garibay Verified Customer Verified Customer

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This service department accommodated me for a recall service when I came at lunchtime and most of there staff was on break service when I came at lunchtime and most of there staff was on break More

by mtsm_peake Verified Customer Verified Customer

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