Earl Mosby | Page 2

Overall very good service , I would recommend this dealership to my friends and relatives for service. dealership to my friends and relatives for service. More

by CFRINK1 Verified Customer Verified Customer

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I’d like to thank Koons Ford and Nathan Gray for help and support in the purchase of my F150. support in the purchase of my F150. More

by ipbcpastor Verified Customer Verified Customer

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Great customer service and support for my truck. Highly recommend them if you ever need service Highly recommend them if you ever need service More

by CLIPPITYDOODOG Verified Customer Verified Customer

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All the guys in sales and service take care of all of my wife and I needs. They're great folks that always greet us with a smile remember our name and I highly recommend them to anybody near or far. Thanks wife and I needs. They're great folks that always greet us with a smile remember our name and I highly recommend them to anybody near or far. Thanks guys, look forward to seeing you next visit. More

by Daveo Verified Customer Verified Customer

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Excellent service as always. All repairs were clearly described to me along with the cost. Time to complete service was a few hours while I waited in the waiting room. All repairs were clearly described to me along with the cost. Time to complete service was a few hours while I waited in the waiting room. More

by derrickhead Verified Customer Verified Customer

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Efficient service - I dropped off in the late afternoon for an early am appointment the next day, and they were done by that evening for an early am appointment the next day, and they were done by that evening More

by shannonsausville3303 Verified Customer Verified Customer

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To take 2. 5 hours to complete an oil change is ridiculous. The whole point of a "Quick Lane" is to move customers through quickly. I was in line before opening, 5 hours to complete an oil change is ridiculous. The whole point of a "Quick Lane" is to move customers through quickly. I was in line before opening, I was the 7th vehicle. Either the staffing was wrong or there is incompetence at play here. Either way, I will be taking my vehicle elsewhere. You should take a look at how Hagerstown Ford does it. They get you in and out quickly. They respect my time. More

by TOOLSAREFUN Verified Customer Verified Customer

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Oil change requested not done, trailer fault module message put 17 miles on vehicle with 2 techs and could not verify. Received important recall notice -successful trailer module reprogramming in the message put 17 miles on vehicle with 2 techs and could not verify. Received important recall notice -successful trailer module reprogramming in the mail saying software update problem solved. But when the boat trailer is hooked up to the truck there are still codes that say boat disconnected, brake pads need to be replaced as well other codes that are incorrect More

by patm52 Verified Customer Verified Customer

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They care about their customers and try to do right by them. Having said that, they still had our truck for just under 4 weeks. them. Having said that, they still had our truck for just under 4 weeks. More

by Chip Brendle Verified Customer Verified Customer

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Great service, great people. My preferred service provider. Mike Treas is knowledgeable and very helpful. My preferred service provider. Mike Treas is knowledgeable and very helpful. More

by David2955Dave from Annapolis Verified Customer Verified Customer

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