Earl Mosby | Page 27

Great service, great workers. Very polite and informative. I got the works and it was done very quickly. I definitely trust Koons Ford with my car! Very polite and informative. I got the works and it was done very quickly. I definitely trust Koons Ford with my car! More

by cadixon01 Verified Customer Verified Customer

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The service team is top notch! I only trust this team to work on my car. I only trust this team to work on my car. More

by dhnoel Verified Customer Verified Customer

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My car was at your shop for more then 30 days, I was assured that all was repaired..... 3 weeks after we got the car back, the transition is still slipping and airbag light is back..... assured that all was repaired..... 3 weeks after we got the car back, the transition is still slipping and airbag light is back..... More

by mpcapurro Verified Customer Verified Customer

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Earl was great to work with. Provided helpful guidance on my repairs. Steven was also great at providing regular communication. Provided helpful guidance on my repairs. Steven was also great at providing regular communication. More

by acorn3333 Verified Customer Verified Customer

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very happy with all departments of the store. service fixed right the first time and as estimated ... Thanks service fixed right the first time and as estimated ... Thanks More

by PETE36 Verified Customer Verified Customer

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Staff is efficient and kind, When the man brought my car back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. More

by MVPASSOC Verified Customer Verified Customer

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As usual, comprehensive evaluation and diagnosis of the problem. 2days later, my F-350 was functioning like brand new again. problem. 2days later, my F-350 was functioning like brand new again. More

by doctoragmef Verified Customer Verified Customer

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Professional; punctual and friendly. , Jean was great. Happy to be part Of the FORD Family. , Jean was great. Happy to be part Of the FORD Family. More

by DELAINE00 Verified Customer Verified Customer

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The entire team is upbeat and professional. Mike Matson, the service manager, is awesome! He's always available to answer questions and consequently builds a game plan to tackle the problem...v Mike Matson, the service manager, is awesome! He's always available to answer questions and consequently builds a game plan to tackle the problem...very special indeed. Because of the service department leadership team, including Earl and Paula....I'm looking forward to purchasing my next vehicle from Koons Ford of Annapolis when the time is right for me. Well done!!! More

by JAY_BARATELLI Verified Customer Verified Customer

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The customer service is fantastic! The waiting room is beautiful and several employees asked me if I needed anything. Earl, the service manager, is excellent! The waiting room is beautiful and several employees asked me if I needed anything. Earl, the service manager, is excellent! More

by ANTHONYLOPES Verified Customer Verified Customer

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