Earl Mosby
Earl Mosby at Koons Ford of Annapolis

Earl Mosby | Page 27

Service Manager

Koons Ford of Annapolis

2540 Riva Road
Annapolis, MD 21401

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4.5
305 Reviews
4.5

305 Reviews

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305 Reviews of Earl Mosby

March 16, 2023

Dealership Rating
Employee Rating

Love it , let me know if you got good deals on the mustang , I have a 2021 GT More

by Qsteelers
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Treas , Darian Brewer, Mike Kegley, Michael Matson, John Perry, Andrew Schneider

March 08, 2023

Dealership Rating
Employee Rating

Service department not very impressive. Service writer doesn't return calls. takes a long time to get an appointment for service, like over a month. They don't tell you they are going to More

by tallen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Treas , Michael Matson

March 01, 2023

Dealership Rating
Employee Rating

Koons Ford is a great place to service your car. I know I can trust them to keep me on the road More

by JOHN.24FIT
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: John Powell, Andres Zavala , Tedd Bodnar, Jay Burger, John Gorman, Michael Matson, Angela Miller, Dave Miller, Andrew Schneider

February 10, 2023

Dealership Rating
Employee Rating

Everyone is so nice to me. ..they answer all of my questions....and especially Mike Matson, who so knowledgeable and takes the time to explain my options....I feel special when More

by JAY_BARATELLI
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Matson

January 28, 2023

Dealership Rating
Employee Rating

Mike Mattson is/was concerned with any issue I had/have. He's of the opinion, when your happy he's happy. That's a good business relationship. His obligation to me and the corporation is fair. More

by RMOLTZJR
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Charlita Hearn, Mike Treas , Michael Matson

January 20, 2023

Dealership Rating
Employee Rating

No one brags about having to take their truck to the dealer for repair - but I will brag about the services i've received. I bought my first truck from Koons because of Earl Mosby and the service team. More

by JASONDPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andrew Schneider

January 19, 2023

Dealership Rating
Employee Rating

Great service, great workers. Very polite and informative. I got the works and it was done very quickly. I definitely trust Koons Ford with my car! More

by cadixon01
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

January 19, 2023

Dealership Rating
Employee Rating

The service team is top notch! I only trust this team to work on my car. More

by dhnoel
Service Price Transparency
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Recommend Dealer
Yes

January 18, 2023

Dealership Rating
Employee Rating

My car was at your shop for more then 30 days, I was assured that all was repaired..... 3 weeks after we got the car back, the transition is still slipping and airbag light is back..... More

by mpcapurro
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

January 18, 2023

Dealership Rating
Employee Rating

Earl was great to work with. Provided helpful guidance on my repairs. Steven was also great at providing regular communication. More

by acorn3333
Service Price Transparency
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Recommend Dealer
Yes
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