Earl Mosby | Page 28

very happy with all departments of the store. service fixed right the first time and as estimated ... Thanks service fixed right the first time and as estimated ... Thanks More

by PETE36 Verified Customer Verified Customer

Report | Print

Staff is efficient and kind, When the man brought my car back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. More

by MVPASSOC Verified Customer Verified Customer

Report | Print

As usual, comprehensive evaluation and diagnosis of the problem. 2days later, my F-350 was functioning like brand new again. problem. 2days later, my F-350 was functioning like brand new again. More

by doctoragmef Verified Customer Verified Customer

Report | Print

Professional; punctual and friendly. , Jean was great. Happy to be part Of the FORD Family. , Jean was great. Happy to be part Of the FORD Family. More

by DELAINE00 Verified Customer Verified Customer

Report | Print

The entire team is upbeat and professional. Mike Matson, the service manager, is awesome! He's always available to answer questions and consequently builds a game plan to tackle the problem...v Mike Matson, the service manager, is awesome! He's always available to answer questions and consequently builds a game plan to tackle the problem...very special indeed. Because of the service department leadership team, including Earl and Paula....I'm looking forward to purchasing my next vehicle from Koons Ford of Annapolis when the time is right for me. Well done!!! More

by JAY_BARATELLI Verified Customer Verified Customer

Report | Print

The customer service is fantastic! The waiting room is beautiful and several employees asked me if I needed anything. Earl, the service manager, is excellent! The waiting room is beautiful and several employees asked me if I needed anything. Earl, the service manager, is excellent! More

by ANTHONYLOPES Verified Customer Verified Customer

Report | Print

The initial support by the service team was great. They were ready for me and knew what services I wanted. When I picked up my vehicle, the checklist was printed with my bill. I wanted to use Rew They were ready for me and knew what services I wanted. When I picked up my vehicle, the checklist was printed with my bill. I wanted to use Reward Points, that wan't an issue at all. Very happy customer! More

by ronaldpstefano Verified Customer Verified Customer

Report | Print

Excellent service staff who were helpful and accommodative yesterday when I got my car serviced accommodative yesterday when I got my car serviced More

by SMNILSEN5 Verified Customer Verified Customer

Report | Print

Great customer service Norma provided me with a awesome cup of hot chocolate wait time fine with car wash cup of hot chocolate wait time fine with car wash More

by adsprig Verified Customer Verified Customer

Report | Print

The communication in this service department could definitely use drastic improvement. The quality of the customer service received was very low. I would not suggest this location. definitely use drastic improvement. The quality of the customer service received was very low. I would not suggest this location. More

by MADYSONCOX Verified Customer Verified Customer

Report | Print