Earnest Jenkins
Earnest Jenkins at Mercedes-Benz of Columbus
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Earnest Jenkins | Page 2

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.7
54 Reviews

I'm a retired Navy Senior Chief Petty Officer, Navy Counselor Recruiter (E-8), with 22 years active service, where 15.5 years I serve as a Human Resources Manager. My goal in life is to continue to be a Public Servant and Productive Citizen. I will always be "Driven To Delight" to assist the people in my community, state, and country.

Dealership Experience

3 yrs, 10 mos

Industry Experience

3 yrs, 10 mos

4.7

54 Reviews

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54 Reviews of Earnest Jenkins

December 21, 2022

Dealership Rating
Employee Rating

They were excellent with their service. They made it an easy process for me to by car. More

by flemmingr71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller

Dec 23, 2022

Mercedes-Benz of Columbus responded

Thank you so much flemmingr71, for your feedback about Earnest. We are truly delighted to hear about your experience and look forward to working with you again in the future. Please don't hesitate to let us know if there is anything else we can do for you! Wishing you a wonderful holiday!

December 19, 2022

Dealership Rating
Employee Rating

It was a very professional environment. The entire staff was friendly and accommodating with my needs. More

by marksanders82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Mercedes-Benz of Columbus responded

Thank you, marksanders82, for your feedback!

September 16, 2022

Dealership Rating
Employee Rating

At Mercedes Benz of Columbus, great customer service extends long after the sale! Earnest is an outstanding salesman who made my experience positive and stress free; I love my GLE 450! The service depar More

by Lynne J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Sep 19, 2022

Mercedes-Benz of Columbus responded

Lynne J., we are so excited to hear your feedback! We pride ourselves on delivering the "Best or nothing" experience and are delighted to hear it shows. We did notice that the star rating you gave Earnest and Lauren, doesn't seem to align with your written feedback. If this is a mistake, we kindly ask for an updated rating. But if the rating you gave them is intentional, please don't hesitate to let us know how we can be of better assistance. We look forward to continue serving your Mercedes-Benz needs.

September 12, 2022

Dealership Rating
Employee Rating

Seemed slow. Last visit had an issue with the oil. This time they forgot all my valve stem caps. They are friendly but there is always an issue preventing me fr More

by James McCann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Rachelle Pennington

Sep 13, 2022

Mercedes-Benz of Columbus responded

Dear Mr. McCann, we appreciate your feedback as it shows us areas that we can improve upon. We would like to speak with you in more detail so that we can better understand your situation and how to better accommodate our customers. Please give our Service Manager, Nadie Martin, a call at (706) 256-6100, at your earliest convenience. We look forward to speaking with you soon!

August 24, 2022

Dealership Rating
Employee Rating

No pressure, no hassles. Everything went smooth. Earnest was very professional. And they delivered my vehicle More

by DHSVC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 26, 2022

Dealership Rating
Employee Rating

Whole purchase process went well. I was very easy. Mr. Earnest Jenkins was very helpful throughout. More

by bombay.trans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Mercedes-Benz of Columbus responded

Bombay.trans, we appreciate your feedback and will pass on your kind review to Earnest. Please don't hesitate to reach out to us if there is anything else we can do for you. Wishing you many happy miles!

May 13, 2022

Dealership Rating
Employee Rating

Earnest was fantastic - great communication and follow up throughout the process. He was thorough and knowledgeable on all of the models and served as a trusted advisor to help me select the right vehicle to More

by candra.mcrae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 17, 2022

Mercedes-Benz of Columbus responded

Candra.mcrae, thank you so much for your feedback about Earnest! We are delighted to hear he was able to assist you in finding the perfect vehicle! Please don't hesitate to reach out to us if there is anything else we can do to assist you! Wishing you many happy miles.

May 03, 2022

Dealership Rating
Employee Rating

Extremely kind and helpful sales team. Earnest was awesome, Debi was very informative and Brittany made me feel welcome as soon as I walked through the door. They were all helpful and supp More

by joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debi Lewis, Brittany Whatley , RJ Campbell

May 04, 2022

Mercedes-Benz of Columbus responded

Joy, thank you so much for your wonderful feedback about Earnest, Debi, and Brittany. We are truly delighted to hear about your experience and appreciate your business. Please don't hesitate to reach out to us if there is anything else we can do for you! Wishing you many happy miles!

April 20, 2022

Dealership Rating
Employee Rating

It has been a joy to work with everyone at Mercedes-Benz of Columbus! Earnest helped us get the exact vehicle we wanted and made buying out of town so simple. The entire staff is friendly, professional and More

by Shwoodham
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley , RJ Campbell

Apr 21, 2022

Mercedes-Benz of Columbus responded

Shwoodham, we're grateful to hear that your long distance experience with us was an amazing one! We're always happy to hear appreciation from our customers! Please let us know if there is anything else we can do for you. Wishing you many happy miles!

April 19, 2022

Dealership Rating
Employee Rating

Had a an issue with a slight noise with the car and you guys came and picked it up, dropped a car off for us to use fixed it and then brought it back in great shape! More

by chase39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brittany Whatley

Apr 20, 2022

Mercedes-Benz of Columbus responded

Chase 39, our team appreciates your kind words, and are so glad to hear that your experience met your expectations! We truly care for our customers and are delighted to know that our dedication shows. Thank you again for the review!

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