Jason Goodroe

Very accommodating, courteous, knowledgeable, efficient. A most pleasant experience for a service department. Would highly recommend. A most pleasant experience for a service department. Would highly recommend. More

by johncolvard Verified Customer Verified Customer

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I was greeted and received notification about the work required. Was provided a vehicle so glad about that. required. Was provided a vehicle so glad about that. More

by gfmac812 Verified Customer Verified Customer

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The people are kind and thoughtful. They are timely. The physical plant was clean and neat. They are timely. The physical plant was clean and neat. More

by Gwendolynetheredge Verified Customer Verified Customer

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I recently had my vehicle serviced at Mercedes-Benz of Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, we Columbus and had an excellent experience. I especially appreciated being able to schedule service on a Saturday morning. I dropped off my vehicle, went to the gym for my workout, and returned to find everything completed and ready as promised. The entire team was professional, courteous, and efficient throughout the process. The service was completed thoroughly, and the communication was excellent. It’s refreshing to work with a dealership that values both customer convenience and quality service. I would highly recommend Mercedes-Benz of Columbus to anyone looking for a professional and customer-focused service experience. DonC More

by doncook1cav Verified Customer Verified Customer

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The Mercedes dealership is clean and tidy, but nothing extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and wa extraordinary or impressive. It’s just plain, unremarkable. The other dealerships offer a vast selection of snacks, including coffee, popcorn, and water bottles. But at Mercedes there's only a single Keurig machine, tiny water bottles, but that’s about it. The service this time was not as good as before. More

by CHERRYHARVE Verified Customer Verified Customer

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Mercedes-Benz of Columbus is a top-notch customer-friendly and extremely credible dealership. They are service oriented and equally professional. customer-friendly and extremely credible dealership. They are service oriented and equally professional. More

by derric0 Verified Customer Verified Customer

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The dealership is convenient and the staff is professional and friendly. They could do better communicating, when jobs are complete and if you waiting for your car to be deliver, communicate the professional and friendly. They could do better communicating, when jobs are complete and if you waiting for your car to be deliver, communicate the timeline more effectively. More

by MARILYNWALKER43 Verified Customer Verified Customer

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Friendly employees, clean environment. Not sure what else to say that would take up eleven more words.... nevermind, there it goes. Not sure what else to say that would take up eleven more words.... nevermind, there it goes. More

by timm.ninety Verified Customer Verified Customer

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Excellent customer service very professional. Kept updated on status of vehicle. Excellent staff throughout dealership Kept updated on status of vehicle. Excellent staff throughout dealership More

by Jakk52 Verified Customer Verified Customer

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By far the best service experience ever. I can say that after twelve years of dealing with Mercedes-Benz of Columbus, we are still completely satisfied. I can say that after twelve years of dealing with Mercedes-Benz of Columbus, we are still completely satisfied. More

by PSCUT Verified Customer Verified Customer

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