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Jason Goodroe
Jason Goodroe at Mercedes-Benz of Columbus

Jason Goodroe

Shop Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.7
31 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

2 yrs, 8 mos

Languages Spoken

English English

4.7

31 Reviews

Write a Review

31 Reviews of Jason Goodroe

April 14, 2026

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Employee Rating

By far the best service experience ever. I can say that after twelve years of dealing with Mercedes-Benz of Columbus, we are still completely satisfied. More

by PSCUT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Robert Connor

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Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your loyalty over the years and look forward to continuing to serve you.

April 13, 2026

Dealership Rating
Employee Rating

Amazing response…. amazing service and everyone so polite and proactive! The BEST dealership I’ve ever dealt with making sure needs are met. Thank you Mercedes of Colu More

by pameladobrien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Robert Connor , Matthew

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Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your kind words and look forward to continuing to serve you at Mercedes of Columbus.

April 10, 2026

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Employee Rating

Having a ruptured heater hose is bad. MBof C was so helpful : supplying shuttle service, a loaned Vehicle and ultimately a nicely repaired automobile. More

by RICKSPITZMILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Robert Connor

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Apr 17, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us. We're glad to hear that our team at Mercedes-Benz of Columbus was able to assist you with shuttle service, a loaner vehicle, and a successful repair of your automobile. We appreciate your trust in us and look forward to serving you again in the future!

April 07, 2026

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Employee Rating

Always there for you and the best costumer service i ever had. Great follow up. More

by TYLERTREMAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Andujar, Brittany Whatley, Rachelle Pennington, Haley McDonald

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Apr 10, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We appreciate your feedback and look forward to serving you again in the future!

March 31, 2026

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Employee Rating

They worked very hard to accommodate my schedule and did a great job servicing my vehicle. More

by jeroberts99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Apr 06, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team was able to accommodate your schedule and provide great service for your vehicle. We appreciate your business and look forward to serving you again in the future!

March 23, 2026

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Employee Rating

I recently scheduled my vehicle for routine maintenance, and I must commend the team for a truly seamless experience. From the moment I arrived, the service advisor was exceptionally professional and approa More

by Hmilner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 26, 2026

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We are thrilled to hear that the service advisor was professional and approachable, and that your vehicle was returned in immaculate condition. Your feedback reinforces our commitment to excellence and we look forward to serving you again in the future!

March 19, 2026

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Employee Rating

Excellent customer service! Kept me informed throughout the service of my vehicle. Highly recommended! Thank you! More

by varnadoeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for sharing your positive experience! We greatly appreciate your feedback and are thrilled to hear that you were satisfied with our customer service. We hope to serve you again in the future!

March 16, 2026

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Employee Rating

I have been going to the Mercedes Dealership for 12 years and have always received top quality service from all concerned More

by jamiewrains
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Clayton, Rachelle Pennington, Haley McDonald

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Mar 20, 2026

Mercedes-Benz of Columbus responded

Thank you for your loyalty and for sharing your positive experience with us! We're delighted to hear that you've consistently received top-quality service over the years. Your satisfaction is our priority, and we look forward to continuing to serve you with the same level of excellence in the future. If there's anything else we can do for you, please let us know!

March 12, 2026

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Employee Rating

Great service from the time I bought this vehicle to the A Service. Could not ask for more. More

by istruntz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

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Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're glad to hear our team was able to make your experience a great one from the purchase to the A Service. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 09, 2026

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Employee Rating

Thank you Rachelle for always delivering excellent and professional services while assisting me at Mercedes Benz. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Earnest Jenkins, Rachelle Pennington

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Mar 13, 2026

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Rachelle consistently delivers excellent and professional service while assisting you at Mercedes Benz. We appreciate your trust and look forward to continuing to serve you in the future!

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