Ebb Williams | Page 23

Fast, efficient, very courteous. Very knowledgeable, I love this service center because they are honest and have integrity love this service center because they are honest and have integrity More

by ANNAHOFFMAN Verified Customer Verified Customer

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Staff and mechanics were quick to service our car. Very professional in their work. We would recommend them to others. professional in their work. We would recommend them to others. More

by EV372 Verified Customer Verified Customer

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Issue was fixed in a timely matter.Used shuttle, very Issue was fixed in a timely matter. Used shuttle, very convenient Would recommend to friends. Issue was fixed in a timely matter. Used shuttle, very convenient Would recommend to friends. More

by vanessa.belletiere Verified Customer Verified Customer

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Had to wait 20 min to be seen them had to wait another 3 hour for service this is with a 9:30 appointment hour for service this is with a 9:30 appointment More

by Hendrix Verified Customer Verified Customer

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The Service Department was very professional and friendly. I would highly recommend them to my friends and frienda. - Rosa Sparks, Able and Joe. Ebb Williams gave me a ride home and picked me friendly. I would highly recommend them to my friends and frienda. - Rosa Sparks, Able and Joe. Ebb Williams gave me a ride home and picked me back up once my car was finished. He was very friendly and polite. More

by DOTTIESUESUE Verified Customer Verified Customer

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When bringing in our vehicle at the agreed upon appointment time no one said a word as we walked into the service side of the dealership. There were at least 4 employees who just looked up and didn appointment time no one said a word as we walked into the service side of the dealership. There were at least 4 employees who just looked up and didn’t say a word, no other customers. We then had to initiate the conversation and let them know we were dropping our vehicle organs only then did employees reluctantly helped. When we were finally told the the cost of repairs we declined. When we went to pick up the car we noticed that the car smelled like cigarette smoke- we don’t smoke and when we mentioned that to the employee we were paying for the diagnostic check they said they could clean it if we wanted. Not sure why you would allow employees to smoke while working on people’s vehicles but it’s not my business. Our experience confirmed that we will NEVER take our business back to your store and honestly it’s convinced us that we never want to purchase Hyundai vehicles again. I am active duty military and I believe this all took place on Veterans Day, not that it matters but your organization might want to do a better job at the way they treat customers. More

by nickclendenen Verified Customer Verified Customer

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Service was not as good had problems with adviser when it came down to the payment came down to the payment More

by Hendrix Verified Customer Verified Customer

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I loved my experience there! I would def go back to have more done to my car. Thanks more done to my car. Thanks More

by ANNETTEORTIZ921 Verified Customer Verified Customer

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When I made the appointment I had all intentions on waiting with my car. They neglected to tell me that my car would be shuttled off property. I got a 1 way shuttle from Brandon to Tampa and my car was waiting with my car. They neglected to tell me that my car would be shuttled off property. I got a 1 way shuttle from Brandon to Tampa and my car was ready 2 hours later. Then when they called to say my car was ready there were surprise charges that I wasnt talked about or approved. When I questioned it they removed it. More

by DEBEDODA7020 Verified Customer Verified Customer

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Very friendly service team. Always provide very courteous service and perform work in reasonable amount of time. courteous service and perform work in reasonable amount of time. More

by SMCOG08 Verified Customer Verified Customer

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