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Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
350 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

350 Reviews

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350 Reviews of Ed Barnes

March 03, 2026

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Employee Rating

They delivered as promised! They did what they said they would They did what they said More

by frankgoehmann
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2026

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Employee Rating

Ed Was absolutely on point in every step of the service process. Every time. Excellent! More

by javierceron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

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Employee Rating

Great service. The service manager and the mechanic Daryl were both excellent! Worth the prices. More

by Anewman6666
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 07, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

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Employee Rating

Great job on my truck! ! Running great for a 12 year old, Took care of it as if your own!! Thanks More

by E.NESBIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

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Mar 06, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 25, 2026

Dealership Rating
Employee Rating

Ed is fantastic. He ALWAYS is fantastic. Identified my issue extremely fast & was able to get me out the door within a few hours. I come to this dealership for all se More

by savannahbutlin
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 02, 2026

Jim Ellis Buick GMC Mall of GA responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please don't hesitate to reach out!

February 15, 2026

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Employee Rating

It was fine. I understand it's standard practice at a dealership to upsell, so I consulted my owners manual before I came to the dealership. That way I knew that More

by craigholmes63
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Feb 18, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 31, 2026

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Fair I have fair treatment as it is a dealership and the upsets is always there.. its business.. More

by Dcsnax69
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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January 24, 2026

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Employee Rating

They are always professional and get right on the work. They continually communicate what is going on and make suggestions based on the inspection. More

by TBARKER792
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2026

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Ed was great explaining options and not putting any pressure on me to spend money that wasn't needed More

by ADAM_TEAGUE
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 24, 2026

Dealership Rating
Employee Rating

Ed was great explaining options and not putting any pressure on me to spend money that wasn't needed More

by ADAM_TEAGUE
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Jan 25, 2026

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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