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Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
356 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

356 Reviews

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356 Reviews of Ed Barnes

April 10, 2026

Dealership Rating
Employee Rating

The service was excellent. Would bring my car there anytime. The customer service was great too More

by GSMITH0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 14, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2026

Dealership Rating
Employee Rating

Excellent service , great customer experience. Fast and professional technicians along with the service manager and advisors. More

by TAYLORMADDOXPLUMBING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

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Apr 12, 2026

Jim Ellis Buick GMC Mall of GA responded

Your wonderful feedback and rating mean a lot to us. We do hope we can be of assistance in the future. Take care!

April 03, 2026

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Employee Rating

Customer service is great. Staff is courteous. Service department is very efficient and gets things done in a timely manner. More

by pegnper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Toole, Tom Floystrop

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Apr 09, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 02, 2026

Dealership Rating
Employee Rating

The BEST customer service. Mr. ED is the 'best' and really knows what customer service means. I would not go any other place at for service. Please let Mr Ed know what good ser More

by GARYADAMS46
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Apr 02, 2026

GARYADAMS46 responded

The best service

Apr 02, 2026

GARYADAMS46 responded

Mr ED is the best service advisor you have. He is always polite and keeps me informed on the progress of the work order. He is the main reason I bought a NEW set of tire from the dealership.. Please be sure to let him know how important he is to the dealership. Gary Adams

March 22, 2026

Dealership Rating
Employee Rating

Since I bought my vehicle in 2019 they have been nothing but great (5 stars)especially service person Ed Barnes. More

by gsmith6259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 14, 2026

Dealership Rating
Employee Rating

Advised on services I needed that I didn't know about, finished the jobs on time, curious and caring More

by pagiewhitehead
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 20, 2026

Jim Ellis Buick GMC Mall of GA responded

We really appreciate your positive review! We're looking forward to your next visit with us!

Mar 29, 2026

pagiewhitehead responded

100% recommendations

March 03, 2026

Dealership Rating
Employee Rating

They delivered as promised! They did what they said they would They did what they said More

by frankgoehmann
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 03, 2026

Dealership Rating
Employee Rating

Ed Was absolutely on point in every step of the service process. Every time. Excellent! More

by javierceron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 02, 2026

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Employee Rating

Great service. The service manager and the mechanic Daryl were both excellent! Worth the prices. More

by Anewman6666
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Mar 07, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2026

Dealership Rating
Employee Rating

Great job on my truck! ! Running great for a 12 year old, Took care of it as if your own!! Thanks More

by E.NESBIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

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Mar 06, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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