Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
316 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

316 Reviews

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316 Reviews of Ed Barnes

August 31, 2025

Dealership Rating
Employee Rating

It was just average this time. Previous experience was better. Would have appreciated a little better communication. More

by rthompson23
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

August 29, 2025

Dealership Rating
Employee Rating

It was a great experience The seating area is nice and comfortable and work friendly. More

by ESTILL00
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

August 21, 2025

Dealership Rating
Employee Rating

Service is always exceptional at this dealership. It is extremely clean in a very professional atmosphere. If you’re getting service on your vehicle, they have a great waiting area and they are even More

by Tammie Philips Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Brandon Cannon

Aug 24, 2025

Jim Ellis Buick GMC Mall of GA responded

Tammie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

August 21, 2025

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Employee Rating

The salesperson and finance manager were able to get me a financing deal in timely manner. More

by ANDREWLASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Wang, David Estrella

Aug 24, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2025

Dealership Rating
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Service representative, Ed is always so helpful and nice. I received excellent prompt service. I think your dealership is so much better than dealership I used on my old equinox. I only use your More

by flukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

August 13, 2025

Dealership Rating
Employee Rating

Well run, very efficient. Had a fair amount of work done. In and out in under 2 hours. More

by callihanm
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 16, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 08, 2025

Dealership Rating
Employee Rating

Outstanding service, set expectations and was communicative. Under promised and over delivered with speed of repair an exact invoice. Ed is a credit to his profession ! More

by Mark G
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Jim Ellis Buick GMC Mall of GA responded

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We look forward to your next visit! Take care!

August 07, 2025

Dealership Rating
Employee Rating

Jim Ellis Buick Gmc Mall of Georgia is the best Gmc go ship in Atlanta. Prompt service pay attention to detail.. More

by RANDYWADE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 31, 2025

Dealership Rating
Employee Rating

I appreciate you all being quick in getting my car served and the quick turn around time. More

by JIMSTEPHENS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chick Clayton did an awesome job on making sure I got taken care of on a recent repair. He gave me great direct and advice along with him following up several time during the process.

Aug 05, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 28, 2025

Dealership Rating
Employee Rating

Best Jim Eills auto service ever! !!!!! Great staff, shop clean. Long commute, but is definitely worth it. More

by MTN.TOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!

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