Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Consultant

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.7
419 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.7

419 Reviews

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419 Reviews of Ed Barnes

September 22, 2026

Dealership Rating
Employee Rating

Great experience with family owned dealer. Sam,Craig in sales, Ed in service department along with the one's servicing , detailing our vehicles, Jim Ellis have exceeded our expectations. Thank More

by Chadcarey73
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

September 19, 2026

Dealership Rating
Employee Rating

They were so helpful and informed me of everything on the way. They made this uncomfortable experience very pleasant. More

by hayden.forthofer
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

September 19, 2026

Dealership Rating
Employee Rating

My experience with Ed Barnes personally was positive. He was professional, courteous, and communicated with me throughout the process. My frustration is with how the underlying vehicle issue was handled. More

by JSTANCIL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

September 18, 2026

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Ed does good costumer service likes to help People thanks for your help highly recommend More

by DIANITA090
Service Price Transparency
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Recommend Dealer
Yes
Sep 22, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, we're glad Ed was there to help and make your visit a positive one. We really appreciate you taking the time to recognize him and recommend Jim Ellis Buick GMC Mall of Georgia. It's always nice to know our customers feel well taken care of.

September 17, 2026

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Everyone has always been friendly. I use Ed Barnes as my advisor since he has been honest and friendly every time! More

by TANNERLISA0217
Service Price Transparency
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Recommend Dealer
Yes
Sep 18, 2026

Jim Ellis Buick GMC Mall of GA responded

Lisa, it’s great that you continue coming back to Jim Ellis Buick GMC Mall of Georgia. We appreciate you recognizing Ed Barnes for his honest and friendly approach. We hope we can continue providing the kind of service that keeps you coming back for many years to come.

September 16, 2026

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My car was ready in the normal expected time. I received a video of the work done, and a description of maintenance needed. I was pleasantly surprised to see my car sparkling clean on the outside More

by Dciampa912
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Sep 18, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, we love hearing that the little extras made your visit to Jim Ellis Buick GMC Mall of Georgia even better. We appreciate you trusting us with your vehicle!

September 11, 2026

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They got my mudflaps installed in the time that they said it would be done and I received excellent service while I was there. More

by SCM_0126
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Sep 19, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, we’re glad the team at Jim Ellis Buick GMC Mall of Georgia got your mudflaps installed within the time promised and made sure you received excellent service while you were there. We appreciate you choosing us and taking the time to share your experience.

September 10, 2026

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Dominic was really nice and welcoming he helped me with my service on my truck. More

by Yurixi.Espinoza06
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Recommend Dealer
Yes

Other Employees Tagged: Dominic Fiorentino

Sep 12, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi Yurixi, it is always nice to hear that a team member made a lasting impression. We appreciate you taking the time to recognize Dominic for the way he treated you. We hope to have the chance to welcome you back the next time your truck is in for service.

September 08, 2026

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Great service and the peoples too at the desk , my truck 2024 at4 sierra GMC 2500 .HD.. Now my truck run very good More

by j_amador03
Service Price Transparency
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Recommend Dealer
Yes
Sep 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, I’m glad to hear your truck is running great after your visit. It’s also nice to know the service team at Jim Ellis Buick GMC Mall of Georgia treated you well from the moment you checked in. We appreciate you trusting us with your truck!

September 08, 2026

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Ed Barnes as always took great care of me. When I realized my car was gonna take longer than I expected, Ed saved the day and ordered me an uber/lyft and I made it on time to my doctors appoin More

by IMEJIAS35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Prayor, Tom Floystrop

Sep 09, 2026

Jim Ellis Buick GMC Mall of GA responded

Hi, it’s great to hear Ed Barnes took such good care of you once again. I’m glad he was able to arrange a ride so you could make it to your doctor’s appointment on time. Thank you for sharing your experience!

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