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Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.5
322 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.5

322 Reviews

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322 Reviews of Ed Barnes

October 26, 2025

Dealership Rating
Employee Rating

Wouldn’t trust anyone else with my Yukon they take care of their customers…. 5stars More

by MONTEBRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker, Kim South, Christie Ledbetter, Nick Rose, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop

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Oct 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and look forward to your next visit!

October 22, 2025

Dealership Rating
Employee Rating

Got the job done on the time they told me to drop it off yes More

by josemorenoortiz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

October 08, 2025

Dealership Rating
Employee Rating

Unwanted charge, no informing on time for pick up. No follow up call after complaint. More

by Ketan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tom Floystrop

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September 18, 2025

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Employee Rating

The required service and repair were performed in a timely fashion. Ed was resourceful and found the best value for me. More

by MILES-DANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2025

Dealership Rating
Employee Rating

My service advisor. Ed Barnes was great. The dealership took care of me above and beyond. I’ll be back every time. More

by KEVINBRICE_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2025

Dealership Rating
Employee Rating

This is my favorite dealership. Sales and Service Dept provide great customer service. Ed Barnes is who i go to every time for Service More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Ebel, Sami Karaki

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Sep 07, 2025

Jim Ellis Buick GMC Mall of GA responded

John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2025

Dealership Rating
Employee Rating

It was just average this time. Previous experience was better. Would have appreciated a little better communication. More

by rthompson23
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Sep 10, 2025

Jim Ellis Buick GMC Mall of GA responded

Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 29, 2025

Dealership Rating
Employee Rating

It was a great experience The seating area is nice and comfortable and work friendly. More

by ESTILL00
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

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Sep 05, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! Thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

August 21, 2025

Dealership Rating
Employee Rating

The salesperson and finance manager were able to get me a financing deal in timely manner. More

by ANDREWLASHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Wang, David Estrella

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Aug 24, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2025

Dealership Rating
Employee Rating

Service representative, Ed is always so helpful and nice. I received excellent prompt service. I think your dealership is so much better than dealership I used on my old equinox. I only use your More

by flukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 26, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

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