Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
340 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

340 Reviews

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340 Reviews of Ed Barnes

January 17, 2026

Dealership Rating
Employee Rating

Great experience. Smooth process. Wonderful communications. I will keep coming back. No hassles. Clean, well-equipped waiting area. More

by PATTERSON.THOM
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

January 14, 2026

Dealership Rating
Employee Rating

Courteous expedient, no complaints at all, thank you for excellent Svc Nothing else to say ?? More

by IRISHORKO
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jan 16, 2026

Jim Ellis Buick GMC Mall of GA responded

We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 14, 2026

Dealership Rating
Employee Rating

My check engine light was quickly diagnosed, a part replaced and I was able to go on my way. Ed kept me informed, and the technician provided a video of findings on the free safety check. It was a grea More

by GLORIA.POBST
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2026

Dealership Rating
Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! More

by michael.langley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2026

Dealership Rating
Employee Rating

The process was smooth and I was kept up to date on the entire process and it was returned to me on time. More

by KSACK0
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jan 12, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 31, 2025

Dealership Rating
Employee Rating

Yes. It was an easy in and out. Communication was perfect . Video was helpful Ed was great More

by JOHNUPCHURCH0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 26, 2025

Dealership Rating
Employee Rating

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

December 20, 2025

Dealership Rating
Employee Rating

Timely service (oil change and filter replacement) Tech provided timely update. Car clean and counters reset More

by Grace
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Dec 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Grace, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

December 20, 2025

Dealership Rating
Employee Rating

This is a great dealership to work with! Always helpful and friendly! This is my second time working with Ed Barnes and he is amazing! Will work with him again! More

by MACKENZIE SHADBURN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Harris

Dec 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Mackenzie, we're glad to hear you found our staff was so knowledgeable and helpful! We do hope we can be of assistance in the future. Take care!

December 05, 2025

Dealership Rating
Employee Rating

Problem free. Easy to work with and no problems at all That should cover everything More

by DougorMary
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Dec 07, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

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