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Nick Rose

Overview Reviews (86)

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Nick Rose

Service Manager

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

86 Reviews

Overview Reviews (86)

4.6

86 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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86 Reviews of Nick Rose

July 11, 2026

Dealership Rating

Employee Rating

Sami and the sales team have always been great to work with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. with and James in service has also always been great to work with when the vehicles I have owned needed repairs or service. Thank you to them all. Kevin A. More

by ARNOLD.KEVIN442

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Richard Nourie, Sami Karaki, Ken Wang, James Stecker, Ed Barnes

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Jul 13, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

July 09, 2026

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Employee Rating

I received outstanding service during my July 3rd visit at Jim Ellis Buick. Service was timely, courteous and completely satisfactory. at Jim Ellis Buick. Service was timely, courteous and completely satisfactory. More

by noleneal1

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

July 01, 2026

Dealership Rating

Employee Rating

I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great select Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great selection of vehicles! More

by RANDYWADE64

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Richard Nourie, Sami Karaki, Ken Wang, Ed Barnes, Jason Hunter

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Jul 02, 2026 -

Jim Ellis Buick GMC Mall of GA responded

May 07, 2026

Dealership Rating

Employee Rating

The most trusted dealer in the area my service work was great with Mr.Rose great with Mr.Rose More

by wrighternest758

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

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May 08, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 02, 2026

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Employee Rating

Everyone was kind and courteous. I will be using for oil changes in the future I will be using for oil changes in the future More

by VICKIEFOWLERCOOPER

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Estrella

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Mar 07, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2026

Dealership Rating

Employee Rating

Great job on my truck! ! Running great for a 12 year old, Took care of it as if your own!! Thanks ! Running great for a 12 year old, Took care of it as if your own!! Thanks More

by E.NESBIT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Barnes

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Mar 06, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 19, 2026

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Employee Rating

Amazing purchase experience! Richard was ready to go when I arrived at the dealership. He explained the features of my new GMC Sierra 2500HD Denali! Easy process in the finance d Richard was ready to go when I arrived at the dealership. He explained the features of my new GMC Sierra 2500HD Denali! Easy process in the finance department and love my new truck! Thank you Jim Ellis Team for allowing me to experience the best! More

by jimmyh1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jason Dowdy, Ken Wang, Richard Newton

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Feb 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 23, 2026

Dealership Rating

Employee Rating

The dealership staff are very friendly, the service is professional and fast, and they made an effort to keep me informed the whole time. professional and fast, and they made an effort to keep me informed the whole time. More

by Jose Mathias

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Melissa Toole, Charles Prayor, Tom Floystrop

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Jan 25, 2026 -

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2026

Dealership Rating

Employee Rating

Had an appointment with Ed Barnes for service on my daughter’s car. As always, top notch communication and service! daughter’s car. As always, top notch communication and service! More

by michael.langley

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop , Kim South

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Jan 15, 2026 -

Jim Ellis Buick GMC Mall of GA responded

Thank you so much for your positive comments about Jim Ellis Buick GMC Mall of Georgia! We are always more than happy to assist you if anything else comes up. Take care!

December 26, 2025

Dealership Rating

Employee Rating

Service was great! Ed was very informative and on point with his updates. Got everything done. Thank you!!! Ed was very informative and on point with his updates. Got everything done. Thank you!!! More

by VKLOGISTICINC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: James Stecker, Ed Barnes, Christie Ledbetter, Melissa Toole, Brandon Cannon, Charles Prayor, Tom Floystrop , Kim South

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Dec 28, 2025 -

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!