Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 2

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
393 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

393 Reviews

Write a Review

393 Reviews of Ed Barnes

July 09, 2026

Dealership Rating
Employee Rating

Ed is a pleasure to work with and Jim Ellis GMC Buford is very efficient. They both continue to meet or exceed my expectations. More

by SFISCHL123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 06, 2026

Dealership Rating
Employee Rating

No problem with service received. The quality of care from this team was/is exceptional. Really More

by SCUDELL5633
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jul 08, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 02, 2026

Dealership Rating
Employee Rating

I'm having multiple experiences that result in unsatisfactory outcomes. My vehicle is NOT fixed. My vehicle is arguably worse than when I brought it in More

by myemail30040
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

Jul 05, 2026

Jim Ellis Buick GMC Mall of GA responded

Mr. Stephens, We sincerely apologize that we were unable to provide a solution for your repair needs at this time. If there is anything further we can do to assist, please don’t hesitate to reach out to our service manager, Nick Rose, directly at 678‑230‑4522. Thank you for your understanding.

July 02, 2026

Dealership Rating
Employee Rating

I'm having multiple experiences that result in unsatisfactory outcomes. My vehicle is NOT fixed. My vehicle is arguably worse than when I brought it in More

by myemail30040
Recommend Dealer
No

Other Employees Tagged: Ed Barnes

Jul 05, 2026

Jim Ellis Buick GMC Mall of GA responded

Mr. Stephens, We sincerely apologize that we were unable to provide a solution for your repair needs at this time. If there is anything further we can do to assist, please don’t hesitate to reach out to our service manager, Nick Rose, directly at 678‑230‑4522. Thank you for your understanding.

July 01, 2026

Dealership Rating
Employee Rating

I have chosen to do business with Jim Ellis GMC Mall, Georgia for the last 10 years. They are an amazing dealership outstanding service Dept.! you will not be disappointed! Also, they have a great select More

by RANDYWADE64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Jim Ellis Buick GMC Mall of GA responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2026

Dealership Rating
Employee Rating

Very professional and easy to work with. Always get my truck finished way before I’d think. More

by Stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 27, 2026

Dealership Rating
Employee Rating

I felt Ed and the tech that worked on my truck cared about given the most information and care of my vehicle possible. Ed customer service was 5+. Greatest experience over other GMC dealerships. More

by CHARLESSTEPHENSJR
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jun 30, 2026

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 26, 2026

Dealership Rating
Employee Rating

I've been told it would take 2. 5 hrs. It took 4 hrs and didn't get an update until I asked for it. More

by MARIUSLACATUS
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jun 29, 2026

Jim Ellis Buick GMC Mall of GA responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (770) 872-0884 at your earliest convenience to discuss how we can turn this experience into a positive one.

June 26, 2026

Dealership Rating
Employee Rating

Ed was amazing. He's the only person that has ever walked me to my vehicle to verify everything was good to go. Normally, I am stuck putting away the tire lock tool More

by Jimmy
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jun 30, 2026

Jim Ellis Buick GMC Mall of GA responded

Jimmy, we're happy to hear you had such a positive experience with Ed! Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2026

Dealership Rating
Employee Rating

Everyone from the service department, sales & parts departments, to include the management in their respective departments were absolutely awesome! Everyone was very professional, courteous, friendly a More

by jjrapp03
Recommend Dealer
Yes

Other Employees Tagged: Ed Barnes

Jun 23, 2026

Jim Ellis Buick GMC Mall of GA responded

Thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

2
...