Ed Barnes | Page 2

I couldn’t be happier with my experience at Jim Ellis GMC at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was take at Mall of Georgia. I had a few issues with my truck that needed to be addressed, and the team went above and beyond to make sure everything was taken care of. A huge thank you to my salesperson, David Estrella, and his manager, Sami Karaki, for standing behind the sale and making sure I was taken care of. I also want to recognize my service writer, Ed Barnes, who did an excellent job communicating with me and getting the problems resolved. It’s easy for a dealership to treat you well when they’re trying to sell you a vehicle. What really matters is how they treat you after the sale when an issue comes up, and that’s where these guys really impressed me. Great customer service, great communication, and they followed through on what they said they would do. I truly appreciate David, Sami, Ed, and Jason at Jim Ellis GMC. They’ve earned my business and my recommendation! -Kelly Ledford More

by KLEDFORD77 Verified Customer Verified Customer

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Thanks to Jim Ellis I'm back on the road again in style so keep up the good work so keep up the good work More

by Cjayson77389 Verified Customer Verified Customer

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Ed Barnes is great and appreciate his help and care when I come in. I also have to stress how incredibly grateful I am any time I reach out to Nick Rose. If only the other GMC service centers could come clo I come in. I also have to stress how incredibly grateful I am any time I reach out to Nick Rose. If only the other GMC service centers could come close! He's remarkable and an incredible asset to your dealership. Do whatever you have to keep him there - others just don't compare. As someone in a service role myself, I can appreciate how taxing it can be, but he's always exceeded our expectations. We know we'll get taken care of and the job will be done right when it's in his care. More

by KELLYRSAJID Verified Customer Verified Customer

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I Appreciate Greatness within All Supportive Understanding and Ethical Perspectives of being Truthful and Trustworthy to Others. God's Love is God's Grace and Plans Peacefulness Must be the Glor Understanding and Ethical Perspectives of being Truthful and Trustworthy to Others. God's Love is God's Grace and Plans Peacefulness Must be the Glorious Energy for All, Thank You Mr. Barnes and The Department Management God's Will. More

by TUMPIN4 Verified Customer Verified Customer

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I Appreciate Greatness within All Supportive Understanding and Ethical Perspectives of being Truthful and Trustworthy to Others. God's Love is God's Grace and Plans Peacefulness Must be the Glor Understanding and Ethical Perspectives of being Truthful and Trustworthy to Others. God's Love is God's Grace and Plans Peacefulness Must be the Glorious Energy for All, Thank You Mr. Barnes and The Department Management God's Will. More

by TUMPIN4 Verified Customer Verified Customer

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Love the detailed description and explanation of completed service. Pricing is not very reasonable for regular maintenance which is very disappointing for regular customers. completed service. Pricing is not very reasonable for regular maintenance which is very disappointing for regular customers. More

by Mystf0169 Verified Customer Verified Customer

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They heard my concerns and went above and beyond in customer satisfaction and did a great work on my vehicle along with great communication. customer satisfaction and did a great work on my vehicle along with great communication. More

by DAVEYR Verified Customer Verified Customer

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When I arrived at my scheduled appointment time, all the workers were ready to check me in and start my oil change. It was finished sooner than expected. workers were ready to check me in and start my oil change. It was finished sooner than expected. More

by hlp1950 Verified Customer Verified Customer

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Ed always meets our needs not matter what it is. He's the best! I would recommend him to anyone He's the best! I would recommend him to anyone More

by Andy@cdkbuford.com Verified Customer Verified Customer

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The very best for sales and service! I would not ever go anywhere else for transportation needs! I would not ever go anywhere else for transportation needs! More

by GAMBRITT Verified Customer Verified Customer

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