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Ed Barnes

Overview Reviews (393)

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Ed Barnes

Ed Barnes | Page 35

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6

393 Reviews

Overview Reviews (393)

Specialties & Trainings

ASE Certified Service Advisor

4.6

393 Reviews

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393 Reviews of Ed Barnes

May 04, 2022

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Employee Rating

Wife came in for a schedule oil change and was there for over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stat over two hours. Service advisor that she was working with was trying to take advantage of her by recommending several services. When she clearly stated. I’m here for oil change and tire rotation. We will not be back. More

by RBG8756

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

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May 11, 2022 -

Jim Ellis Buick GMC Mall of GA responded

When you have an opportunity, please reach out to our service manager, Sean Garrett, at 678-889-8881 so that we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.

April 14, 2022

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Employee Rating

My appointment was on time. I was kept updated on the progress and expected time of completion I was kept updated on the progress and expected time of completion More

by MOUTLER

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2022

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Employee Rating

Very pleasant and very helpful. Did a wonderful job. I would recommend dealership to anyone. Did a wonderful job. I would recommend dealership to anyone. More

by SONYAHALE2011

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 08, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, your satisfaction is our top priority. Thanks for the recommendation, and have an amazing day!

April 01, 2022

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Employee Rating

Jim Ellis Buick GMC Mall of Georgia is a great Dealorship! I take my car there to be serviced and they are always helpful. Dealorship! I take my car there to be serviced and they are always helpful. More

by ALICE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 28, 2022

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Employee Rating

Ed is one of the best service reps I’ve worked with. Does a great job making sure everything is taken care of. Does a great job making sure everything is taken care of. More

by RickPacker

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 02, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2022

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I will never visit another dealership again. I will use them for all my service needs. They are friendly and helpful and professional. I will use them for all my service needs. They are friendly and helpful and professional. More

by ERIKA.GORDON71

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sami Karaki, Fred Lovette , Rina Centeno, Tony Benitez

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Mar 05, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you so much for your positive comments about Jim Ellis Buick GMC Mall Of Georgia! We look forward to your next visit! Take care!

February 16, 2022

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Employee Rating

I have always enjoyed doing business there. The quality of the work has always been great, and the people I deal with are not only nice, but always goes over every thing in details of the work The quality of the work has always been great, and the people I deal with are not only nice, but always goes over every thing in details of the work that has been done on my cars. More

by GERALD.CAGLE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Jim Ellis Buick GMC Mall Of Georgia and we hope to see you again.

February 15, 2022

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Employee Rating

They were helpful and very courteous. First time here, and will go back. Ed was great. First time here, and will go back. Ed was great. More

by ROBERT@ROBERTWILLIAMS1.COM

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Feb 18, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

February 09, 2022

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Employee Rating

They charged me for a misdiagnosis, then expected me to pay for another diagnosis when they couldn't find the problem. I expected better from this dealership! Very disappointed! pay for another diagnosis when they couldn't find the problem. I expected better from this dealership! Very disappointed! More

by ELLIS

Verified Customer

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Recommend Dealer

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Feb 25, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our service manager, Sean Garret, at 678-889-8881 when you have a chance. Thank you, and we look forward to hearing from you.

February 08, 2022

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Employee Rating

I was very pleased with the service and the folks that helped. I will continue working with this dealer in the future. helped. I will continue working with this dealer in the future. More

by JRVANDYKE

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jorge Banos Jr, Rina Centeno

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Feb 11, 2022 -

Jim Ellis Buick GMC Mall of GA responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!