Ed Barnes | Page 18

I always have a great experience with the service department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. department at Jim Ellis. Great customer service and great environment to wait on your vehicle to be serviced. More

by TFLEEMAN Verified Customer Verified Customer

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Nice people. Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid Great environment. But I must say at $895 for the 45k service is totally ridiculous. Basically oil change, tire rot, replace filters, and check fluid levels. I don't think I'd have anything but warranty work done at those prices. More

by Roysboy1 Verified Customer Verified Customer

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Love the dealership. This was my first time with service and it was was awkward. It took too long for the Ed to acknowledge us for checking in. At the end of the service This was my first time with service and it was was awkward. It took too long for the Ed to acknowledge us for checking in. At the end of the service cost, Ed was more cordial. More

by camiodom2 Verified Customer Verified Customer

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I would like to send a notification of great customer service and great work candle by service department representative Tom. He did a great job of notifying me of what my issues were with my vehicle and service and great work candle by service department representative Tom. He did a great job of notifying me of what my issues were with my vehicle and making sure that they were taken care of. We really appreciate all you’ve done for us Tom! If you have an issue with your GMC, take it over to Jim, Ellis Mall of Georgia, Buford and let Tom and his guys take care of you!🤩🤩🤩🤩🤩 More

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Nothing but praise for taking care of my vehicle. Professional and courtesy . Thank you Professional and courtesy . Thank you More

by kjdave777 Verified Customer Verified Customer

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I explained to Ed that I love to bring my truck back to GMC for servicing, but that I was not able to wait three hours for an oil change and that this visit would in fact determine whether I came back or t GMC for servicing, but that I was not able to wait three hours for an oil change and that this visit would in fact determine whether I came back or took my truck somewhere else for service. I explained to Ed That I was not able to Miss three paid hours from work to have my oil changed plus pay over $100 for an oil change. Ed made sure I got right in at 7:30 for my appointment and my truck was ready by 8:35. Kudos to Ed for speeding up the process. More

by KARL.LIEBENGOOD Verified Customer Verified Customer

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Very helpful and friendly. Please fix the big screen tv Thanks for asking me this Please fix the big screen tv Thanks for asking me this More

by Atlantadjfox Verified Customer Verified Customer

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They are very thorough and concise They take their time and make sure every thing is covered. and make sure every thing is covered. More

by amberc65 Verified Customer Verified Customer

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I felt that they cared about me as a customer and my car. They kept me updated each week in the status. They kept me updated each week in the status. More

by amberc65 Verified Customer Verified Customer

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it was very easy to work with the service guys. I had some rewards points to use, and they were very helpful in, converting it into dollars I had some rewards points to use, and they were very helpful in, converting it into dollars More

by GCHANGAR Verified Customer Verified Customer

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