Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 19

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

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4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

January 17, 2024

Dealership Rating
Employee Rating

I usually dread taking my vehicle for service but it’s always pleasant to bringing our GMC here due to their no pressure sales service and customer care. More

by Shelcy Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 17, 2024

Dealership Rating
Employee Rating

Easy in and easy out. Keeps me informed as I await servicing my vehicle. Comfortable waiting area too. More

by Jayne S Osburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

January 17, 2024

Dealership Rating
Employee Rating

They have been very good to me and helped me with my car problems several times. More

by CCSTRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Dowdy , Kristin Buffington, Rina Centeno

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

January 17, 2024

Dealership Rating
Employee Rating

I was disappointed in the rental car provided by Hertz. I realize that this operation is not under the control of Jim Ellis however, it should have been checked out in advance, and there should be clear ex More

by HARDYJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2024

Dealership Rating
Employee Rating

Their service department is a joke. I took my car in for a sunroof fix on my 2022 Yukon xl. I picked it up and it didn’t work. They had it for 2 days. Then I had to bring it back as the More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Stecker

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 17, 2024

Dealership Rating
Employee Rating

This is the 2nd vehicle purchased from Jim Ellis. Sam and Fred are FIRST CLASS!!! More

by MARKPALLOTTA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sami Karaki, Fred Lovette

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Congratulations on your new vehicle!

January 17, 2024

Dealership Rating
Employee Rating

As long as Ed Barnes is a service advisor at Jim Ellis, I will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable More

by JULES22LANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose , Kim South

Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

January 17, 2024

Dealership Rating
Employee Rating

My recall was done quickly and the air in my tires are now up to specs. More

by hlp1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

January 17, 2024

Dealership Rating
Employee Rating

Always keep you in the loop as work is being done. Work is completed usually they promise More

by ADAM_TEAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

November 25, 2023

Dealership Rating
Employee Rating

The service advisor and service manager are very respectful and courteous. They responded to phone calls promptly. More

by Abrb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Dec 07, 2023

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

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