Ed Barnes | Page 31
Service Advisor
Jim Ellis Buick GMC Mall of GA
3600 Buford Drive
Buford, GA 30519
Specialties & Trainings
ASE Certified Service Advisor
366 Reviews
Write a Review366 Reviews of Ed Barnes
July 04, 2022
Every time I am there , the whole staff from people who make my appointment to service my truck , the people that check me in, right down the line to the ones I don't see that actually work ony vehicle are make my appointment to service my truck , the people that check me in, right down the line to the ones I don't see that actually work ony vehicle are excellent!!! I've never had a better dealership experience any place. More
Other Employees Tagged: Christie Ledbetter , Sean Garrett, Drew Pederson, Anna Rogers
June 21, 2022
I made an appointment to have the transmission on my truck looked at. I came in for the appointment a week later only to find out that the tech was on vacation. About 3 & 1/2 weeks Ed called (not the o truck looked at. I came in for the appointment a week later only to find out that the tech was on vacation. About 3 & 1/2 weeks Ed called (not the original advisor) with an appointment and a loaner car. Brought the car in as scheduled on Monday. Tech didn't get to it. Tuesday tech wasn't in. Wednesday tech still didn't get to it. Finally late afternoon the tech test drive it,looked at codes said everything is normal. I still think there is an issue with the transmission, guess only time will tell. More
June 16, 2022
Schedule easy fast arrangements reparefast gmpart service is great warranty on all parts labor and multiple point inspection service is great warranty on all parts labor and multiple point inspection More
Other Employees Tagged: Christie Ledbetter , Jorge Banos Jr, Kristin Buffington, Rina Centeno, Danielle Edwards, Tate Gardner, Sean Garrett, Ron Gay, David Gonzalez
June 16, 2022
Scheduled routine maintenance for my Encore at this dealer because I just moved and it is one of the closest to me. Not only was it more expensive than any other Buick Dealer I’ve been to, but I also w dealer because I just moved and it is one of the closest to me. Not only was it more expensive than any other Buick Dealer I’ve been to, but I also waited 2.5 hours for a basic oil change and tire rotation. Should have been topped off on fluids, and when I got home found my washer fluid nearly empty. Did not receive any paperwork detailing what was found in the multipoint inspection, which I have always been given in the past from other dealers when I go in for routine maintenance. Disappointed and won’t be back to this location. More

