Ed Barnes
Ed Barnes at Jim Ellis Buick GMC Mall of GA

Ed Barnes | Page 9

Service Advisor

Jim Ellis Buick GMC Mall of GA

3600 Buford Drive
Buford, GA 30519

Contact Me
4.6
366 Reviews

Specialties & Trainings

ASE Certified Service Advisor

4.6

366 Reviews

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366 Reviews of Ed Barnes

March 27, 2025

Dealership Rating
Employee Rating

Easy to deal with. Dropped off my car for recalls. Informative and quick service. Ed was very friendly. Answered all my questions. More

by clmorris415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Marengo

Mar 30, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

Dealership Rating
Employee Rating

Brought a clean truck with no issues. 6500 miles. Dealer decided to top off my DEF fluid even though I didn’t ask. Came back to pick up my truck and it was dirty and they spilled corrosiv More

by dsmyrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 26, 2025

Jim Ellis Buick GMC Mall of GA responded

We would like the opportunity to address your concerns. Please reach out to us directly at (770) 872-0884 when you have a chance. Thank you, and we look forward to hearing from you.

March 17, 2025

Dealership Rating
Employee Rating

Service department is efficient at getting customers in quickly. Courteous reception and a great follow up. More

by Cogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2025

Jim Ellis Buick GMC Mall of GA responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

Dealership Rating
Employee Rating

Fantastic dealership was a pleasure service was great people very friendly and knowledgeable will continue to have my truck serviced here More

by dre3630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 14, 2025

Dealership Rating
Employee Rating

Ed is very prompt to respond and Service is always reliable so far from Jim Ellis. Thanks More

by reperry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Cannon

Mar 18, 2025

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

March 08, 2025

Dealership Rating
Employee Rating

Great service, great communication throughout the time they had the vehicle and they are always very focused on customer satisfaction. More

by STUARTSCRUGGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Jim Ellis Buick GMC Mall of GA responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2025

Dealership Rating
Employee Rating

Muy confiable y un servicio perfecto me arreglaron mi carro y ahora está en perfecto estado More

by Angel Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Jim Ellis Buick GMC Mall of GA responded

Ángel, nos alegra saber que tuviste una experiencia tan positiva con nuestro equipo. Siempre estaremos encantados de ayudarte si surge algo más. ¡Cuídate!

February 20, 2025

Dealership Rating
Employee Rating

I won’t be back. Came at 9. Ed tells us 2.5 hours. Left at 3:30. More

by nhernandez132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Charles Prayor

Feb 27, 2025

Jim Ellis Buick GMC Mall of GA responded

Hi there, I would like to get some more details about your experience with us. Please contact us at (770) 872-0884 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 20, 2025

Dealership Rating
Employee Rating

Mr Barnes did a great job. He was courteous and followed up on my services! More

by Jem1945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2025

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

February 19, 2025

Dealership Rating
Employee Rating

The issue was difficult to figure out, but they figured out what the problem was with my son‘s Chevy, Colorado and repaired it. They had to keep it about a week, but Ed Barnes kept me informed. Very happy More

by Rex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Jim Ellis Buick GMC Mall of GA responded

We appreciate your positive review about your recent experience with us!

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