All Salespeople
Sales Department
Volkswagen of Lake Charles
Lake Charles, LA
429 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
August 23, 2023
When I first purchased my car, I thought they were
awesome. Nadine was great as far as sales. Then on Wednesday 8/16/2023 my car would not continue running. It would start, then when put in gear it
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by lahamilton16
Employees Worked With
Shanna Tapp
June 19, 2023
They sold me a car that had been rear ended without
telling me about that. When I was finally able to speak with "O B" he told me that he wouldn't fix the damage because I had given them a bad review w
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by dallasgrish
Employees Worked With
O B
March 25, 2023
3 minutes ago
NEW
DO NOT, I REPEAT, DO NOT BUY FROM
THIS DEALERSHIP. The wife and I bought an atlas in 2022 and had a few issues with it but the service department helped as best they could. The new ow
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by apaabbott
Employees Worked With
Albert Thomas , Audrey Davis, Shanna Tapp, Stephanie Talbot, Joshua McLean, Arturo Rivera