Ed Donald | Page 12

Greatest experience buying a car in my life! ! They ordered our Cadillac from factory and delivered it to out front door. Hands down best customer service I've ever experienced in my life ! They ordered our Cadillac from factory and delivered it to out front door. Hands down best customer service I've ever experienced in my life More

by Desmond Locklear Verified Customer Verified Customer

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I am very pleased on how I was treated. I am 70+ Year old woman buying a 2023 c8 corvette. It was a fun experience. I have bought many cars from Bradshaw and always treated with respect I am 70+ Year old woman buying a 2023 c8 corvette. It was a fun experience. I have bought many cars from Bradshaw and always treated with respect from sales department. More

by kathypbragg Verified Customer Verified Customer

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Wafford was really helpful and didn’t try to force us on buying the truck we were looking at which was very nice. buying the truck we were looking at which was very nice. More

by Hallronnie242 Verified Customer Verified Customer

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I have purchased many vehicles throughout my life and this was by far to most enjoyable purchase I have ever been involved with. No games, just up front dealings with automotive professionals this was by far to most enjoyable purchase I have ever been involved with. No games, just up front dealings with automotive professionals More

by David.preslar Verified Customer Verified Customer

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I had great service. I was treated like a Queen but Ed Donald & Mike ! Great people to work with. Love the way it drives! I was treated like a Queen but Ed Donald & Mike ! Great people to work with. Love the way it drives! More

by Ettalee Verified Customer Verified Customer

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I only dealt with Jason and Ed while completing my buying process. But Jason put in the efforts and stuck to his words. Ed seemed genuinely nice and respectful. But guys were great to deal with. process. But Jason put in the efforts and stuck to his words. Ed seemed genuinely nice and respectful. But guys were great to deal with. More

by tommyandshawn Verified Customer Verified Customer

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Few things that bothered me. Salesperson refused to let me directly speak to the only person that could make the deal. Continued to play the go between game. Refused to ask Salesperson refused to let me directly speak to the only person that could make the deal. Continued to play the go between game. Refused to ask the service department to read the codes that were causing a check engine light so I could make a more informed purchase decision. Did not honor the agreement we reached. I purchased the vehicle after agreeing to $20k OTD, including tag, taxes, title, and any dealer imposed fees. The vehicle purchased was a diesel dually, which I was clear about the weight I needed and planned to tow with it. They underrated the tag below the weights i told them then added $300 when I was with the finance person. I told Ed the agreement was $20k OTD injectionpump those fees, he refused to check with sales manager to honor that agreement with the correct tag. I know $300 isn't a great deal of money, but comes down to integrity of the dealer. If he had checked with the sales manager we could have hashed out the terms, but instead tore up the paperwork, added the additional money for the correct weight tag, and told me I could continue with that or not make the purchase. I had brought a trailer so I could take the vehicle home without an additional driver. Truck went into limp mode before I got it loaded in the parking lot. Was used vehicle, as is, so loaded on up and dropped at my mechanic. What did bother me that they failed to do anything about before selling on a retail lot is that it had 6 new tires on, but the size of the tires was so off that the dual rear wheels have less than 1/8th clearance between the tires. This is extremely unsafe. With road surface or and less air in the tires the tires will touch and very quickly, almost immediately, build heat and blowout. Had I planned on driving the truck home, I would have went back home and trailored it home because it is not safe to drive with those tires. It amazed me they were willing to let me test drive, or leave with something that critical and dangerous. More

by Halon330 Verified Customer Verified Customer

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Salesman Chris Wilkins was easy to work with and got our deal approved very quickly. Ed Donald was very efficient getting the papers signed and took time to explain our options. He was patient and reprinted deal approved very quickly. Ed Donald was very efficient getting the papers signed and took time to explain our options. He was patient and reprinted papers a few times as we changed our minds. This was probably the easiest car purchase I’ve ever had. Thanks for the experience! More

by Lmason523 Verified Customer Verified Customer

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Easy to work with and very knowledgeable and courteous employees! They went above and beyond in helping. employees! They went above and beyond in helping. More

by Countryboy990 Verified Customer Verified Customer

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We recently bought a truck excellence service! ! We love our new 2500..Thank you Tom for the no pressure to buy, we are beyond grateful. ! We love our new 2500..Thank you Tom for the no pressure to buy, we are beyond grateful. More

by rodgerdgentry Verified Customer Verified Customer

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