Ed Fiorvante | Page 22

I was extremely happy working with the salesman Steve Regan in that I was able to get a decent price for the car as well as the overall experience which was good. I was also explained the payment plans a Regan in that I was able to get a decent price for the car as well as the overall experience which was good. I was also explained the payment plans and got a decent payment plan since my credit was so so. In addition Jim Prendergast the financial expert was able to give me a decent payment plan as well as The Manager Ed Fiorvante, explained the paperwork on the car clearly that it was understandable to me. I will definitely come back again and my even bring a friend to buy my next car with the salesman, Steve Regan. Thanks for a real good experience. More

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I was very happy with the treatment I received. I do think that there should be a direct way of calling the dealership without going through a central operator. When I call the phone rings at least 12 t think that there should be a direct way of calling the dealership without going through a central operator. When I call the phone rings at least 12 times before the girl answered, When I complained about the wait she said (Quote) "I have several dealerships to answer the phone for" Unquote. I think this system is terrible and the calls should go directly to the dealership I call. I hope when I need service this doesn't happen, If it does I won't be coming back to Lester Glenn for service. I gave this excellent rating based on the sales person and sales managers professionalism. More

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Steve Regan, our salesman, was very friendly and polished reflecting well the image of the dealership. He possesses great product knowledge and conveyed that to us in an easy to understand manner. Has good reflecting well the image of the dealership. He possesses great product knowledge and conveyed that to us in an easy to understand manner. Has good likeability quotient. Ed Fiorvante assisted in financial negotiations. He has an engaging personality and presented a willingness to negotiate a fair deal. He allowed us to "digest" the proposal before finalizing the deal 2 days later. Mike Nacinovich appraised our trade-in. Our 2011 Cadillac SRX was a low mileage vehicle in pristine condition inside and outside. He expressed unbridled enthusiasm for the SRX. Great personality to go with great judgement! Jim Prendergast was our financial manager. Jim has a refreshing straight forwardness which is much appreciated. Explained optional programs so they were easily understood to make decision making easier. Purchased a lifetime warranty on our new 2013 Jeep Grand Cherokee Overland because of him. Very friendly. Overall, very nice professionals...very nice people! A great combination! More

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My experience at Lester Glen Chrysler,Dodge,Jeep was the most positive experience I have ever had at a car dealership. From the moment I was greeted by Steve Regan I felt welcomed and comfortable. He was fr most positive experience I have ever had at a car dealership. From the moment I was greeted by Steve Regan I felt welcomed and comfortable. He was friendly, helpful and very knowledgable about all the vehicles I was inquiring about. He explained all the available options between, buying and leasing that were available and helped tremendously in narrowing down my decision. Ultimately I ended up leasing a 2014 Dodge Ram 1500 and I couldn't be happier with my purchase! I greatly appreciated how I was treated by Steve his managers and finance. The no pressure style and atmosphere at Lester Glen was why I became a customer and why I remain a repeat customer! More

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was a great overall experience. If I ever need a new or used car they have i would buy again..sales guy steve was great and pleasure to work with.. used car they have i would buy again..sales guy steve was great and pleasure to work with.. More

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The experience my wife and I had at Lester Glenn was OUTSTANDING. Rob was an excellent sales person and Ed did a great job helping us get our new vehicle. We are very happy with everything from start to OUTSTANDING. Rob was an excellent sales person and Ed did a great job helping us get our new vehicle. We are very happy with everything from start to finish. We felt no pressure and Rob really zoned in on our needs and wants. I have become a fan of this dealership and will let people know that. Thanks for a very positive experience. Ken Galino Barnegat NJ More

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I have to give a BIG Thumbs up to Steve Regan, He was my sales person and was knowledgable on all the vehicles at his dealership. 1st thing I liked was that he wasn't breathing down my neck the second i pul sales person and was knowledgable on all the vehicles at his dealership. 1st thing I liked was that he wasn't breathing down my neck the second i pulled into the dealership. He gave me a little breathing room and I respect that. He Helped me with The Dodge Durango, Then The Jeep Grand Cherokee the Outlander & Limited. He then Helped me With the Dodge Ram 1500 which ended up being the vehicle I purchased. At no point did he get inpatient or mind that I wanted to test drive many different vehicles and see the different options that each one offered,he was knowledgable on the 5 vehicles in Dodge, Jeep and Ram. He was professional and was willing to do whatever it took to make my purchase experience pleasant. He knew that I'm not a first time car buyer and I have experience in the way many different dealers operate. Believe me If I don't like the Salesperson thats reason enough for me Not even consider purchasing at a dealership. Steve wasn't pushy and thats why he got the sale. Believe me he earned it. I think maybe Lester Glenn should hire Steve as a consultant to train all the sales people that work at all the different Lester Glenn franchises. There should be more people that do the type of job that Steve does. He doesn't just show up to work. He is actually working the whole time, He gets it done. As far as the other employees in Steves crew that I delt with. They were all respectful & professional. Mike Nacinovich GSM, Ed Fiorvante Sales Manager & Darren Applegate Finance. All down to earth people and nice to deal with. I would recommend Lester Glenn Dodge Jeep Ram to my friends especially because all the people I worked with made it a good experience. More

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purchased new 2014 Dodge charger with the help of salesman Brian Reeves. Love the car and very happy that they took into account customer loyalty. salesman Brian Reeves. Love the car and very happy that they took into account customer loyalty. More

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Great experience. Knowledgable about the vehicle and first rate attention to our needs. Dealer was very personable and helpful in taking care of all the details. first rate attention to our needs. Dealer was very personable and helpful in taking care of all the details. More

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I have to say Joe Carroll was fantastic at the dealership. Before we went to this dealership, we went to Seaview jeep what a big big mistake that was. they were nasty had a smart xxx remark for e dealership. Before we went to this dealership, we went to Seaview jeep what a big big mistake that was. they were nasty had a smart xxx remark for everything , did not want to help us at all. But when we went to Lester Glenn it was a complete wonderful experience. They helped us with everything. The manager Ed was so helpful and Darren Applegate he did all the paperwork for us , he was absolutely fantastic. He really knows what he's doing . I am telling everyone to go at Lester Glen they are amazing there a great group of people. They know what they're doing. they care about everyone that walks in to Lester Glenn. Thank you Joe Carroll for helping us we so appreciate it. More

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