"Moved Account From Another Dealer To Biener"
It is not a question of the Car I drive, since my wife and I have been driving two Audis for about 20 years. But, what does matter is the service and the interest that ownership and management take in the customer. All steps are taken to get you the car you want. Pros and Cons of a vehicle for a specific use is fully explained. The MIS for the vehicles are fully explained and you can always continue to ask. The Service Department, is customer driven. I left the other dealership because of the service department and so far, all steps are taken here to make sure the work that is needed is done, and done expeditiously. Although, I tend not to overly shop price, the pricing was highly competitive.
and Audi A-6 is the most comfortable and powerful sedan we have ever owned and on our fourth or fifth.
Other Employees Tagged:
, and the owners are like you see them in the television advertising.
The service provided in transition from one vehicle to the other was flawless. The dealership personnel were friendly, trained and professional.Our experience with the entire staff was wonderful and we would highly recommend them to others
"Service Superior - Sales So-So"
Your Service Department is one that all dealerships should take lessons from. Jeremy de Jesus represents your company professionally and with purpose.
I have tried buying a car twice from your sales department and they are either too busy or not interested in negotiating. I am willing to pay $500 - 1000 more from you to support your service department. Unfortunately, your prices were $3000 high once and 7000 high on the last quote. I’m in the auto industry and matched spec for spec.
I want to buy a car from you. You have to let me.
The people we dealt with were great. Good follow up and answered any questions we had. My purchase was seamless and car was delivered when agreed upon.
Other Employees Tagged:
Dennis, Sales Manager
"aiways a top 10 experience"
top 10 experience in all areas ED GLICKMAN HAS SOLD US 5 AUDIES AND ALL THE DEALS WERE TOP NOTCH .HE IS A PLEASURE TO WORK WITH.
Easy to process the sale, assisted with getting car insurance. Help me find the car I wanted in the color that I was looking for.
"Love my second Audi"
- Enjoy 2018
I loved my 2008 Audi do much it was hard to part with it. But Jonathan Pizzo and Eddie Glicksman convinced me time to update my automobile. It has only been a week and I love the 2018!
"Great, friendly service"
Just leased two vehicles from Biener Audi, great no hassle experience. Highly recommend to anyone whether you are leasing or buying. Everyone I dealt with was professional and knowledgeable.
"Number 11 purchase "
We upgraded to a new car and would not think of going anywhere else but Beamer Audi! Salesman , Ed and Sales Manager, Rich were terrific to deal with as usual. Lou in Service answered our questions in a timely manner. Great dealership!
Louie Del Balzo is hands down the best service professional I've ever dealt with in the auto industry. Not only is he knowledgeable but he is extremely attentive and cares about making the service experience personal and seamless for the customer. I reach out to Louie all the time with questions and he always promptly replies. I always know that I will get taken care of when dealing with Louie.