Ed Rogin | Page 3

Quick and painless! When I walked into the dealership, my mom,sister, and I were greeted and helped right away. Ed treated all of us with respect and really made the enti When I walked into the dealership, my mom,sister, and I were greeted and helped right away. Ed treated all of us with respect and really made the entire experience quick and painless. I never have had such a great experience buying a vehicle. I love my new vehicle and I would highly recommend this dealership and salesman. More

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My schedule is chaotic. I arrived near close hoping to drive my new(used) car off the lot. Ed made it happen. Loving my hybrid! drive my new(used) car off the lot. Ed made it happen. Loving my hybrid! More

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Excellent Experience! Our sales person was Ed Rogin, & he was a pleasure to work with! If you’re in need of buying a car, I would highly recommend you ask for Ed. He was no Our sales person was Ed Rogin, & he was a pleasure to work with! If you’re in need of buying a car, I would highly recommend you ask for Ed. He was not high pressure or pushy, just very helpful, and made the whole experience a happy one! Thank you Ed!! More

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Excellent service I recommend this dealership for its great service . Ed Rogin was the by far the most helpful sales person I have had the pleasure of dealing with in I recommend this dealership for its great service . Ed Rogin was the by far the most helpful sales person I have had the pleasure of dealing with in a long time. .5 Stars plus one more More

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Excellent Service Suburban ford of Waterford was always welcoming and had exceptional service. I really enjoyed working with Ed. He was very helpful and answered all th Suburban ford of Waterford was always welcoming and had exceptional service. I really enjoyed working with Ed. He was very helpful and answered all the questions that I had thoroughly. He also was honest and upfront about all vehicle costs and charges which you don’t see from many salesman. I also enjoyed how all the salesman weren’t pushy like a lot of other dealerships because it made me trust them more. More

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Friendly, knowledgeable, efficient. I had the pleasure of working with Ed Rogin for my recent Used Car Purchase. Ed was personable and friendly. His experience and knowledge of the indu I had the pleasure of working with Ed Rogin for my recent Used Car Purchase. Ed was personable and friendly. His experience and knowledge of the industry and process was a welcomed factor for this first time buyer. I had been looking for a specific car and found the best deal at Suburban Ford of Waterford. Ed's service and ability to put me at ease was icing on the cake! More

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Ford Flex Quick and easy. Couldn't have asked for a better sales guy to help with looking for a vehicle. Absultley love it. I would recommend this place to anyo Quick and easy. Couldn't have asked for a better sales guy to help with looking for a vehicle. Absultley love it. I would recommend this place to anyone and everyone. Very welcoming very well-kept. More

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Ed Rogin-Very helpful, great customer service This was my husband and my first experience with Suburban Ford of Waterford. I found a hard-to-find low mileage used vehicle on cars.com and Ed contac This was my husband and my first experience with Suburban Ford of Waterford. I found a hard-to-find low mileage used vehicle on cars.com and Ed contacted me almost immediately with the result of my inquiry. He was very accommodating in scheduling our test drive and was willing to stay late to help us get the right financing that met our needs. Mike Barker was very knowledgeable of the financing options and very patiently explained all of our options. We would both highly recommend Suburban Ford of Waterford based on this all-around outstanding experience. More

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Made dreams a reality. So I’ve been in the market for a new (to me) car for some time now. Been perusing autotrader for the last year or so dreaming of the day I could buy o So I’ve been in the market for a new (to me) car for some time now. Been perusing autotrader for the last year or so dreaming of the day I could buy one. I was in a bad high interest loan on the focus that seemed impossible to get out of. On a whim Norah and I went to “look” and see what was out there. We arrived at Suburban Ford of Waterford, and was greeted by a salesman that genuinely wanted to help, even though I was “just looking”. He asked what I was in the market for and what my ideal payment would be. He began to show me options that fit what I was interested in and fit my needs. He was super patient as I had my 1 and a half year old running around terrorizing the dealership. He got up from his desk and encouraged Norah to see how the car fit her in the drivers seat. In the midst of Norahs test drives, I was provided with a quote for the vehicle that sparked my interest. Unfortunately the payment was more than I was willing to pay. I began to thank my salesman for his time (almost 4 hours of it) and he said, “let me see what I can do for you”. He disappeared for 15-20 minutes and came back with a disappointing look on his face. He said Mr. Johnson, I fought really hard to get the vehicle into the payment you were looking for, but unfortunately I could not. But, I was able to get you close (within $30) and I was able to give you more for your trade so you will not be rolling any negative equity into the new vehicle. We were able to work out of a deal that satisfied the both of us, and I drove off in my new truck. Although the deal isn’t fully complete based on logistics issues with my old cars title, he put in the effort, gave me honest feedback and advise steering me away from my initial choice based on unadvertised issues with it. My salesman was genuinely the best experience I’ve ever received from any retail environment. Thank you for turning dreams and wishful thinking into a reality and thank you for helping me purchase my first vehicle on my own without help. If you’re in the market for a new/used vehicle, go to Suburban Ford of Waterford and see Ed Rogin. He is a true professional and tailors your experience directly to your needs. More

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Totally Positive Experience We were looking for a reasonably priced used car and found exactly what we were looking for. Our salesperson, Ed Rogin, was helpful without being push We were looking for a reasonably priced used car and found exactly what we were looking for. Our salesperson, Ed Rogin, was helpful without being pushy. They even put new tires on the car before we picked it up! We will definitely be back the next time we are in the market for a car! More

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