Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 2

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

Contact Me
4.5
427 Reviews

Employee Video

4.5

427 Reviews

Write a Review

427 Reviews of Ed Rubenfeld

August 26, 2026

Dealership Rating
Employee Rating

Great customer service and wonderful amenities. I was treated with respect and they took the time to request the part needed More

by DRDURANCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2026

Lexus of North Miami responded

Thank you for sharing this awesome review of our team! We are proud to deliver such seamless service, and we hope to see you again at Lexus of North Miami.

August 25, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and friendly. It was easy to drop off and pick up my car. More

by Kara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2026

Lexus of North Miami responded

Kara, thanks for the awesome review of Lexus of North Miami!

August 25, 2026

Dealership Rating
Employee Rating

The experience was simple and easy as it should be. Lexus of Miramar should take note. More

by ANTHONY.PEREZ03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2026

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami. We appreciate your positive feedback!

August 25, 2026

Dealership Rating
Employee Rating

Good service, easy to schedule, on time delivery. A good value that includes a loaner More

by c.s.braier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2026

Lexus of North Miami responded

It was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

August 25, 2026

Dealership Rating
Employee Rating

Hey they care about their clients I can see changes modern up to date ready for the future More

by UNITEDINRECOVERY61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 26, 2026

Lexus of North Miami responded

Thanks a bunch for the 5-star review and trust in our team at Lexus of North Miami! It's always our pleasure to assist you.

August 25, 2026

Dealership Rating
Employee Rating

Long waiting time with a scheduled appointment. Overpriced parts, car not properly washed. Pointed out to service advisor and nothing was done. Paying premium for car and service and cannot be just More

by stefanepopescu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 26, 2026

Lexus of North Miami responded

We appreciate your feedback and sincerely apologize for the long waiting time, overpriced parts, and issues with the car wash. It's disappointing to hear that our service did not meet your expectations. We'd like an opportunity to make things right - please give me a call at your convenience. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

August 25, 2026

Dealership Rating
Employee Rating

It should not take 3 1/2 hours for an oil change when I had an appointment More

by d827l
Service Time
Service Communication
Recommend Dealer
No
Print
Aug 26, 2026

Lexus of North Miami responded

We're sorry for the delays you encountered during your recent oil change appointment. This is not the level of efficiency we strive for, and your feedback is valuable as we continually work to improve. I hope you'll consider giving us the chance to provide a 5-star experience in the future. Best, Ed Rubenfeld - Service Manager - 305-372-3747

Aug 26, 2026

d827l responded

Ed, do you tell your male customers that they win more flies with honey???? You treated me in the moment like I was an inconvenience for complaining. So your IN-Person persona should match your ONLINE one. Just saying...

August 23, 2026

Dealership Rating
Employee Rating

I have been a Lexus owner for 20 years. I had the best Service Rep in Years. He went through my technical problems and got me a tech specialist to go through my problems with me. Excellen More

by HINDASMITH2368
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 25, 2026

Lexus of North Miami responded

Thank you for your two decades of loyalty and for sharing your wonderful feedback about our team at Lexus of North Miami! We're happy to hear you feel so well taken care of by our Service Representative, and we'll make sure to pass along your praise.

August 21, 2026

Dealership Rating
Employee Rating

Everything about bringing my car in turned out to be a great experience & so easy. Took no time & everyone was very pleasant, it made this chore enjoyable. Had a cup of coffee & bagel and not long after More

by CAROLID333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 25, 2026

Lexus of North Miami responded

Thank you for sharing this wonderful feedback! We are thrilled to hear that your recent visit to Lexus of North Miami was so seamless and enjoyable. It's great to know our team made you feel at ease and well taken care of!

August 20, 2026

Dealership Rating
Employee Rating

Everything was handled very professionally-from the moment the car was received to its return to the owner! It was done quickly and to a high standart! More

by Alfiya Yordanova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Semon Mor

Print
Aug 24, 2026

Lexus of North Miami responded

Hi Alfiya, thank you for sharing your feedback about your recent experience at Lexus of North Miami! We hope you continue to choose us for all your future automotive needs. Safe travels!

1
2
3
...
43

Dealership Inventory (994 Vehicles)

used 2025 Lexus NX 250 car, priced at $42,588
2025 Lexus NX 250
used
Eminent White Pearl exterior
Automatic
Front-wheel Drive
$42,588
View Details
used 2024 Lexus NX 350 car, priced at $42,588
2024 Lexus NX 350
used
Ultra White exterior
Automatic
All-wheel Drive
$42,588
View Details
used 2023 Lexus ES 350 car, priced at $38,988
2023 Lexus ES 350
used
Cloudburst Gray exterior
Automatic
Front-wheel Drive
$38,988
View Details
new 2026 Lexus IS 350 car, priced at $54,208
2026 Lexus IS 350
new
Ultra White exterior
Automatic
Rear-wheel Drive
$54,208
View Details
new 2026 Lexus IS 350 car, priced at $51,138
2026 Lexus IS 350
new
Iridium exterior
Automatic
Rear-wheel Drive
$51,138
View Details
used 2024 Lexus RX 350 car, priced at $53,988
2024 Lexus RX 350
used
Eminent White Pearl exterior
Automatic
All-wheel Drive
$53,988
View Details
View All Inventory