Ed Rubenfeld
Ed Rubenfeld at Lexus of North Miami

Ed Rubenfeld | Page 24

Service Manager

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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4.6
357 Reviews

Employee Video

4.6

357 Reviews

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357 Reviews of Ed Rubenfeld

February 10, 2025

Dealership Rating
Employee Rating

BEST SERVICE EVER! !!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!! More

by jreal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Lexus of North Miami responded

We're delighted to hear you had such a fantastic experience with us at Lexus of North Miami! Thank you for the enthusiastic feedback, and we look forward to serving you again in the future.

February 08, 2025

Dealership Rating
Employee Rating

Highly recommend a dealership. And his team do an excellent job in guest satisfaction and quality workmanship. More

by FRANK@FLSTATE.CA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Semon

Feb 10, 2025

Lexus of North Miami responded

Thank you for the high recommendation! We're delighted to hear that our team at Lexus of North Miami provided excellent guest satisfaction and quality workmanship. We appreciate your support!

February 03, 2025

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Employee Rating

Terri is great. Every one else needs to be retrain with more of the customer service details More

by YLO28NY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 04, 2025

Lexus of North Miami responded

I'm disappointed to see that we fell short of our high expectations during your visit. I would appreciate the chance to learn more about what happened so we can work towards providing the best customer experience possible. If you would please contact me at your convenience, I'd like to help. Thank you, Brittany Stillwell - Customer Relations Manager - 786-528-3788

February 02, 2025

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Employee Rating

I've been arriving on time at my service appointment for simple oil and filter changes. My car was put in the parking garage space for one and a half hours and nobody cared about it. After I realized this I More

by ANDREYMARSHALL
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Lexus of North Miami responded

Andrey, I apologize for the delay and lack of attention during your service appointment. This is not the level of professionalism we strive to provide, and I'm sorry for any inconvenience caused. Please reach out to me directly so we can discuss this further and address any remaining concerns. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 31, 2025

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Employee Rating

An issue on my 2 yr old Lexus which should be under guarantee but was denied More

by melgutkin
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2025

Lexus of North Miami responded

Anytime I see a negative review, I hope for the opportunity to learn more about what happened so it can be prevented in the future. I'm happy to discuss your experience together and see what I can do to help. Please don't hesitate to get in touch directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

January 30, 2025

Dealership Rating
Employee Rating

As usual terrific customer care from Bobby in in service Dept. I make it point to do all of my scheduled and or warranty service at Lexux of No. Miami because of the excellent people that work there such More

by RICKW48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 31, 2025

Lexus of North Miami responded

Thank you for your continued trust in Lexus of North Miami! We're delighted to hear that Bobby and Ed have consistently provided terrific customer care. Enjoy the coffee, and we'll see you at your next visit!

January 27, 2025

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Employee Rating

Bobby and Lexus of NMB are the best! Thank you for everything over the years! Rachel M. More

by MIARA.RACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 27, 2025

Lexus of North Miami responded

Rachel, thank you for sharing this praise for Bobby and Lexus of North Miami!

January 24, 2025

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Employee Rating

The service at Lexus North Miami has been great. They are informative with inquiries and punctual with the service. The waiting area is accommodating and has a snack/beverage station nearby; very co More

by EULYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

Jan 27, 2025

Lexus of North Miami responded

Eulyne, we're delighted to hear that you enjoyed the service and amenities at Lexus of North Miami. Thank you for sharing your experience with us!

January 24, 2025

Dealership Rating
Employee Rating

very good cusome service,people so nice and very efficiency. location is very confortalbe. bberages are very good too. More

by Perizo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani , eric

Jan 24, 2025

Lexus of North Miami responded

Perizo, we're delighted to hear you enjoyed the service and amenities at Lexus of North Miami! Thank you for sharing your experience with us.

January 24, 2025

Dealership Rating
Employee Rating

Lexus of North Miami has the best service. They are quick, attentive, and do a great job. What more could you afk for? More

by spike2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani , Semon #5

Jan 24, 2025

Lexus of North Miami responded

We're delighted to hear that you had such a positive experience with our team at Lexus of North Miami! Your feedback on our quick and attentive service is greatly appreciated. Thank you for choosing us!

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