Ed Rubenfeld | Page 7

Had to have some tires mounted. Experiecne was amazing. In and out in 1 hr. Very satasfied with the service. Ed was great and so was the tech. Will be back for oil change and front Experiecne was amazing. In and out in 1 hr. Very satasfied with the service. Ed was great and so was the tech. Will be back for oil change and front brakes. More

by mrsexume1 Verified Customer Verified Customer

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I am 85 years old and have owned many autos including BMW,INFINITY,MERCEDES,LEXUS and others and never had such bad service as I had with you I am writing a separate detailed email to the Lexus executi BMW,INFINITY,MERCEDES,LEXUS and others and never had such bad service as I had with you I am writing a separate detailed email to the Lexus executive office about the bad service I received at Lexus Miami. More

by A.ODISHELIDZE1 Verified Customer Verified Customer

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Not enough words to describe how amazing this dealership is. From sales to finance to service and cafe! Everyone is amazing. is. From sales to finance to service and cafe! Everyone is amazing. More

by JANESKYMELISSAA Verified Customer Verified Customer

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This is my 3rd Lexus from North Miami Lexus so you would think the process would get easier each time but it hasn’t. I believe returning customers shouldn’t have to fight for the best deal. I negotiated on think the process would get easier each time but it hasn’t. I believe returning customers shouldn’t have to fight for the best deal. I negotiated on a price, Fianance documents reflect something else. Did NML make it right, yes but it doesn’t change my experience. My biggest problem is, the salesman. Salesman don’t SELL any more. All they do is open the door and hood. I guess upselling isn’t in their job description anymore because with all 3 of my Lexus, I found about features that I most certainly would’ve wanted on my car but I wasn’t made aware of certain car features and packages, such as triple beam headlights and back window shades etc. I felt rushed to buy. When spending $50K plus, I would like to feel good about my purchase. Nonetheless, Lev was very nice and if he’s still at NML for my next purchase…I’m willing to give him a shot at changing my impression about sells. I don’t know if it’s common among buyers but with every car purchase, I felt like I was being dupe because of the lack of transparency. Nonetheless, if I decide to go with NML again, I will have a game plan that won’t be broken. More

by pamulahbaby Verified Customer Verified Customer

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They always go the extra mile from service and sales as well as the management well as the management More

by KFOTIOU41 Verified Customer Verified Customer

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Very professional, customer oriented. Always detailed oriented service with explanation to every single detail in service Always detailed oriented service with explanation to every single detail in service More

by asv_1966 Verified Customer Verified Customer

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The staff was professional, honest, and attentive throughout the entire process. My car was serviced on time, and everything was explained clearly. I truly appreciate the high level of care and quali throughout the entire process. My car was serviced on time, and everything was explained clearly. I truly appreciate the high level of care and quality. Highly recommended! More

by pennamarco Verified Customer Verified Customer

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While service took considerably longer than I was told, it appears to have been well done. Always excellent. it appears to have been well done. Always excellent. More

by hrg5756 Verified Customer Verified Customer

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I love the excellent customer service experience. Lexus of North Miami is the very best Lexus of North Miami is the very best More

by frankmike92 Verified Customer Verified Customer

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Competent and friendly. Tire rotation and a complete checkup were completed efficiently. The dealership facility is very nice, elegant. Comfortable lounge, free coffee and b Tire rotation and a complete checkup were completed efficiently. The dealership facility is very nice, elegant. Comfortable lounge, free coffee and bagels. More

by Davegold99 Verified Customer Verified Customer

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