Ed Rucker | Page 16

This is the 2nd Subaru I bought from Ed Rucker. He again made the process very easy and didn't waste my time on the paperwork side, even though he is a busy salesman. Price was fair, and they had what I wa made the process very easy and didn't waste my time on the paperwork side, even though he is a busy salesman. Price was fair, and they had what I wanted in stock. More

Report | Print

From the first call I placed with Annapolis Subaru with Mr. Edward Rucker I felt their customer support was very extensive. He answered all the questions I had and was very willing to help me in any way po Mr. Edward Rucker I felt their customer support was very extensive. He answered all the questions I had and was very willing to help me in any way possible. Upon the visit to Annapolis Subaru I felt very well taken care of, Mr. Rucker offered any and all amenities he could including letting me use the office phone and internet to obtain information needed for my trades. Mr. Tyler was very helpful with the loan portion of the process and I never once felt "pushed" or pressured to do something I wasn't interested in. Once all the "t's were crossed and i's were dotted" Mr. Rucker then proceeded to go through all the features, functions, break in period and upcoming maintenance of the vehicle so to help me feel as comfortable in the car as possible, he even aided me in the setup of my blue tooth hands free feature! This is the 3rd new car I have purchased in my life and the FIRST time anyone has ever done anything like that! It was wonderful! The only complaint I would register was the length we were at the dealership, although it could be due to the somewhat complicated nature of my trades (many other people arrived and left before we did). Even though it was a long day spent there i'm glad it took so long, I felt very comfortable with everything that was happening! I am highly satisfied with the experience I had at Annapolis Subaru, The Service Mr. Rucker and Mr. Tyler provided to me and my new Subaru!!!!!!!! More

Report | Print

My experience with delearship was very smooth and seamless. I purchased a preowned vehicle. The professionalism of the staff was impecable. They greeted me very courteously and made me feel welcom seamless. I purchased a preowned vehicle. The professionalism of the staff was impecable. They greeted me very courteously and made me feel welcome immediately. There was no preasure to purchase. They answered all my questions and met all my needs. I purchase a vehicle (BMW, Mercedes, Infiniti, Lexus and etc...)approximately every two years and this was one of the best experiences ever. I would definitely recommend this delearship to anyone. More

Report | Print

After checking out multiple dealerships and their respective inventories online, I found a couple dealers who had a slightly better price below invoice due to their participation in a car-buying serv respective inventories online, I found a couple dealers who had a slightly better price below invoice due to their participation in a car-buying service I was using (USAA). Nevertheless, I visited Annapolis Subaru, and they had a vehicle that was almost exactly what I wanted. Ed Rucker, the agent, greeted me (we had communicated through email and phone prior to me coming to the dealership. He was very sincere and helped get the price down to be competitive with the other dealerships who were much farther away. The paperwork throughout the process ran smoothly. On top of everything, Ed even delivered my vehicle to me because I couldn't take it off the lot that day. Overall, it was a great car-buying experience. More

Report | Print