Ed Vaughan | Page 8

Phenomenal Service, Guidance and Expertise! I visited the Cary Auto Dealership for yet ANOTHER service to my 2014 Audi Q7, which I purchased at Carmax less than 2 years ago. This time, the AC h I visited the Cary Auto Dealership for yet ANOTHER service to my 2014 Audi Q7, which I purchased at Carmax less than 2 years ago. This time, the AC had quit working on me. I had been driving around without air for nearly 2 weeks. I was fed up. My plan was to get the AC fixed and take it back to Carmax to see what they would give me for it and buy something else, but since I was already at the Audi dealership and have done business there for years, I decided to see what they could do for me first. I talked to the Sales Manager, Ed Vaughan, and explained what my predicament was and how I DID NOT want a car payment. I just wanted to trade the 2014 in and get something else that was equitable but newer that wouldn’t give me as much trouble as the Q7 I was driving. He said he understood and paired me up with Audi Brand Specialist, Johnnie Richards. Johnnie immediately pulled up three Q5s for me that he thought would work for me and we discussed each option. The first option seemed out of my price range so I immediately dismissed it. The other two seemed reasonable, so I entertained them as possibilities. We went outside to take a look at them. Neither of the two low-mileage Q5s in my price range turned out to be acceptable to me for different reasons, so we revisited the third that I had originally dismissed. This particular Audi had recently been significantly marked down in price, and Johnnie explained to me that with my trade-in, I’d be in a positive equity position if I purchased the vehicle. I never really thought about it that way. I was so busy worrying about having a car note that I wasn’t thinking about my equity position or the protection of a having a car warranty. I’m a Realtor, so I Drive for a living. I’m also a single mom, so I need reliable transportation. I was so happy Johnnie took the time to explain those points to me. To wrap up my day at Audi, Hugh Bodenstine, the Audi Business Manager, brought it all home by helping me make smart decisions on my add-ons. Believe it or not, those decisions are nearly as hard as choosing the vehicle itself because it requires you to “guess” about the future and then monetize. But what I really like and respect about Hugh (and everyone else at the Cary Audi Dealership) is he’s NOT a high-pressure salesman. He let me come to my own decision and allowed me the time I needed to make that decision. He answered my questions honestly and was very professional & Compassionate about my circumstances. All in all, it was the best car buying experience I have ever had! More

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Ty was by far the best car salesman I’ve ever worked with. He was genuine, easy to talk to, and didn’t give me BS when he didn’t know the answer. He was straight forward, informative and went above and with. He was genuine, easy to talk to, and didn’t give me BS when he didn’t know the answer. He was straight forward, informative and went above and beyond to make sure I had all my questions answered. Everyone else I interacted with was helpful and I didn’t feel pressured. It was a refreshing experience compared to other dealerships in the area. More

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I loved working with Ty and the staff at Cary Audi. This was my first Audi purchase and it was a wonderful experience. Ty was patient and thorough while showing me the features of each car we tested, and h was my first Audi purchase and it was a wonderful experience. Ty was patient and thorough while showing me the features of each car we tested, and helped guide me to the right vehicle. I love my new Audi and I’ll definitely be back! More

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Ask for Eric Danford! Thank you to Eric Danford, my Zen salesman at Cary Audi, for helping me reach my automotive goal! Eric was patient and knowledgeable. He made me feel Thank you to Eric Danford, my Zen salesman at Cary Audi, for helping me reach my automotive goal! Eric was patient and knowledgeable. He made me feel informed and comfortable through out the whole process. He loves and takes pride in what he does and it shows! Everything went smoothly and quickly from test drive to delivery! Thanks to the GM Wes for making sure I got exactly what I wanted! Great snacks too! More

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Ask for Eric Danford! Reached my automotive goal thanks to Eric D., my Zen Salesman, who's patience and integrity got me driving the most beautiful Q5! Everything form test Reached my automotive goal thanks to Eric D., my Zen Salesman, who's patience and integrity got me driving the most beautiful Q5! Everything form test drive to delivery felt right. Thanks to Wes and Ed who made sure I got exactly what I wanted! Great snacks too! More

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Great buying experience Our salesman Len was fantastic. From start to finish he made things easy and about as good as car buying can be. He was courteous, professional and Our salesman Len was fantastic. From start to finish he made things easy and about as good as car buying can be. He was courteous, professional and unimposing. Hugh the finance person was also excellent. I highly recommend the sales experience here at Audi Cary. This was the 4th Audi we have had. Always a good experience that brings us back. More

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RS3-my new love! I had two Audis to begin with. an S5 and a Q3. I got some notifications regarding trading in my cars since they were wanted by others customers. I c I had two Audis to begin with. an S5 and a Q3. I got some notifications regarding trading in my cars since they were wanted by others customers. I called to get a ballpark offer and was pleasantly surprised. I gave Len a couple of ideas about what I was interested in and scheduled an appointment for the next morning. I got to the dealership, was greeted p[pleasantly by everyone and Len was standing by waiting for me. He had some keys all ready and we started our test drives within 5 minutes. I was able to drive exactly what I was looking for. By the time we were done, my trade offers were solid and we began the purchase process. I got glass coat, which was applied while I waited and from the time I walked in the door to the time I left in my new car, Simonize and all, was around 5 hours. The whole thing was fun, efficient and professional. I highly recommend Len, Brian, Hugh and Ed to anyone looking for a new Audi. More

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Very Professional atmosphere! I called and inquired about a used Audi A5 that I ran across on the internet. Salesman Johnnie Richards answered the call and answered all the questio I called and inquired about a used Audi A5 that I ran across on the internet. Salesman Johnnie Richards answered the call and answered all the questions I had. We set a time (coming from out of town) for my wife and I to test drive the car and the next morning at the scheduled time, the car was out front and Johnnie was there with a pleasant and professional greeting. We drove the car and all my questions were answered. We financed and purchased the vehicle in a very timely manner and the entire experience was extremely positive. Thank you Johnnie Richards and Audi of Cary for providing us with a great experience and outstanding vehicle. More

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"Best experience ever" Our experience at Audi Cary was exceptional!!! We worked with both Hugh and Johnnie and could not have been happier. Both very knowledge ,friendly and Our experience at Audi Cary was exceptional!!! We worked with both Hugh and Johnnie and could not have been happier. Both very knowledge ,friendly and accommodating. The entire dealership is AWESOME. I would highly recommend them. More

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Excellent service, high quality autos I told the extremely professional Leith Inc salesman, Walt, the features I wanted in a vehicle and within days he had located the perfect vehicle for I told the extremely professional Leith Inc salesman, Walt, the features I wanted in a vehicle and within days he had located the perfect vehicle for me! He provided lots of information about the RX350. He demonstrated every feature and was very patient with me, answering all my questions! The buying experience was painless and very quick. The entire process, from explaining all the features to test drive to purchase was completed in under 2 hours! Every professional with Leith Inc (salesman, manager, business manager) was knowledgeable and kind. I could not be more pleased with my purchase. I highly recommend Leith Inc and Walt!! More

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