Eddie Church | Page 12

They originally told me that it would take three days to look at my vehicle, I dropped my vehicle off on Monday, on Wednesday I called to check to see the status and my representative told me I was fourth i look at my vehicle, I dropped my vehicle off on Monday, on Wednesday I called to check to see the status and my representative told me I was fourth in line and it hadn’t even been looked at. My service was for my middle row seat belts that my children sit in, they aren’t working properly, so I decided to take my vehicle out and take it to Sam pack in Lewisville. This time of year is always busy and I get it, but the fact that I was told three days to get it looked at and I was told wrong information when I called was a bit heartbreaking considering what I was told. When I told him that I couldn’t wait that long because it was our family vehicle, he was completely okay just giving me back my car. More

by Momofdoubleh Verified Customer Verified Customer

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Bill utter ford does the job right. Always go there all the time. They treat you right the time. They treat you right More

by JUANITAMORALES759 Verified Customer Verified Customer

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Great customer service from Eddy on service repair, always go there for mayor repairs on my f150 always go there for mayor repairs on my f150 More

by jwjorge17 Verified Customer Verified Customer

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Fantastic experience. All advisors were extremely pleasant and helpful. Definitely my go to place for service pleasant and helpful. Definitely my go to place for service More

by txmuellers Verified Customer Verified Customer

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I have had issues with their service department in the past. The service manager (Eddie) on this visit was amazing! Great job! I will be back. past. The service manager (Eddie) on this visit was amazing! Great job! I will be back. More

by roger41 Verified Customer Verified Customer

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I did the quick service. I was told it would be about an hour and Bill Utter Ford delivered as promised. Thank you hour and Bill Utter Ford delivered as promised. Thank you More

by slhah Verified Customer Verified Customer

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Great and absolutely amazing service from start to finish here while back home with family after having to evacuate from the New Orleans area following Hurricane Ida here while back home with family after having to evacuate from the New Orleans area following Hurricane Ida More

by Lone Star Hog Verified Customer Verified Customer

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Excellent dealership, service and customer support. Highly recommend them to anyone. Never had any issues . Highly recommend them to anyone. Never had any issues . More

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Would not use any other dealership in the DFW area, Just Fantastic!!!! Thanks for making my experience great!!! Fantastic!!!! Thanks for making my experience great!!! More

by Roonedog Verified Customer Verified Customer

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They did the job, I wanted them yo do. There very polite and friendly. Always welcoming you there and friendly. Always welcoming you there More

by JUANITAMORALES759 Verified Customer Verified Customer

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