Eddie Church | Page 14

I have bought several vehicles from Bill Utter Ford and used their service department for other vehicles I bought from other dealers. I have always been pleased with their service department. used their service department for other vehicles I bought from other dealers. I have always been pleased with their service department. More

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Crazy day for the service team but they stayed professional and got through the big lines. I wasn't sure if this is typical but the only complaint was waiting 2 hours with an appointment time. professional and got through the big lines. I wasn't sure if this is typical but the only complaint was waiting 2 hours with an appointment time. More

by matthewprice1121 Verified Customer Verified Customer

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Eddie Church does an excellent job. I always have a good experience when I bring one of my four Fords for service. I would recommend this dealership to others. experience when I bring one of my four Fords for service. I would recommend this dealership to others. More

by NHUIE Verified Customer Verified Customer

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My experience was great as always. Alex is always willing to help out with a smile as well as the porters! 😁Quicklane, keep up the good work!!!! 😉😃I will continue to bring my car to BUF. to help out with a smile as well as the porters! 😁Quicklane, keep up the good work!!!! 😉😃I will continue to bring my car to BUF. More

by ADREYIA Verified Customer Verified Customer

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I had a great experience! Eddie in the Service Department has always been my go to guy. He makes sure you are continuously updated and the job is done right. has always been my go to guy. He makes sure you are continuously updated and the job is done right. More

by JACEEKIEFER Verified Customer Verified Customer

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Then service was great, but my air conditioner still is not doing well even after a new compressor was installed. Will probably have to bring it in again. not doing well even after a new compressor was installed. Will probably have to bring it in again. More

by SPRINGTOWN5328 Verified Customer Verified Customer

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Love the level of customer service you receive here!!!! Kyle Stevens, Perry Eggelston and Danny Morris always go above and beyond!!! Will always buy from Bill Utter! Kyle Stevens, Perry Eggelston and Danny Morris always go above and beyond!!! Will always buy from Bill Utter! More

by GARRETT_2 Verified Customer Verified Customer

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Outstanding service, Eddie always goes the extra mile to make sure everything goes smoothly. I would never consider taking any of my Fords anywhere else. make sure everything goes smoothly. I would never consider taking any of my Fords anywhere else. More

by credfearn Verified Customer Verified Customer

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very efficient. work was done very well. worked me into an opening when they were busy. they called me and updated. they even washed my truck and it looked great. service work is always done very well and an opening when they were busy. they called me and updated. they even washed my truck and it looked great. service work is always done very well and i trust their mechanics with my diesel truck. More

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Service advisor was fine. But was not happy with end experience. Oil life was not reset, not a big deal but if I didn’t catch it would have thrown service off. Tires were not aired up to proper levels o experience. Oil life was not reset, not a big deal but if I didn’t catch it would have thrown service off. Tires were not aired up to proper levels on one tire. Also not sure if it is customary at this service center but inside was not vacuumed as I have come to expect from previous service centers I’ve visited. More

by juanfranco-8 Verified Customer Verified Customer

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