Dealership Experience
10 yrs, 2 mos
350 Reviews
Write a Review350 Reviews of Eddie Church
September 18, 2018
Great!! Very Fast and Complete! Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a w Eddie was great!! I called about having recall work done and he scheduled me for an appointment this past Friday. He said that the work may take a while due to the service department being busy. So I planned accordingly! I arrived pretty early and Eddie said that his team hasn't arrived yet, so I went to waiting room and started doing some work... after about 30 minutes (give or take 10 minutes) Eddie calls me and says my truck was ready!!! I couldn't believe it!!! Eddie and his team took great care of me and my truck!! I was in and out in less than an hour! I was able to meet my other obligations that day due to the quickness of Eddie and his Team!!! Thanks Guys!!! Robert More
September 18, 2018
Transmission issues Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service Eddie Church took care of my concerns and made the correct repairs needed at this time. Would recommend Bill Utter Ford for their new updated service facility. More
September 12, 2018
Best Service Center I come in regularly for oil changes and scheduled maintenance. Eddie Church is hands down the best guy to work with. He treats me with the utmost resp I come in regularly for oil changes and scheduled maintenance. Eddie Church is hands down the best guy to work with. He treats me with the utmost respect, keeps me informed on my vehicle's status and keeps me on the road without incident. I've been working with Eddie for years and will always continue to do so! Thanks, Eddie! More
September 08, 2018
Service Eddie was awesome. Great time management, kept my visit on schedule. From the time I called to report the issue, to when I left that same day, I was p Eddie was awesome. Great time management, kept my visit on schedule. From the time I called to report the issue, to when I left that same day, I was pleasantly surprised by the service today! More
Other Employees Tagged: John Witt
September 05, 2018
Great customer service. Very high prices The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose The service representative was extremely nice and understanding. However, the cost was twice that of another repair establishment. I had to choose to take it elsewhere. More
August 31, 2018
Great Experience as Always We had another wonderful experience. The staff that greeted us when we pulled in was super friendly, the wait time wasn't long, they had a play area We had another wonderful experience. The staff that greeted us when we pulled in was super friendly, the wait time wasn't long, they had a play area for the boys while we waited, and one of the salesmen even got my 2 year old popcorn. Eddie takes very good care of us. More
August 30, 2018
100000 mile maintenance All work was done well in a clean and relaxing environment. Two way communication with the service reps was considerate and productive in getting wha All work was done well in a clean and relaxing environment. Two way communication with the service reps was considerate and productive in getting what I needed for my auto. I felt that I was in control of the work being done and was never pressured into things that were not needed. In fact, my battery was 4 years old so I asked that it be checked. It tested OK but, I purchased a new one anyway of my own free will, not under any pressure to do so. More
Other Employees Tagged: Johnny Constancio, Dillon Love, Tom McGarvey, Kyle Hodges
August 29, 2018
Car battery Everytime I go up there, they take really great care of me! Always quick and helpful! I will always come back for their awesome service!!!! Everytime I go up there, they take really great care of me! Always quick and helpful! I will always come back for their awesome service!!!! More
Other Employees Tagged: Rob and Jess
August 29, 2018
Expedient, Knowledgeable, and Professional Although my original service was not performed here (which now I wish it was), Eddie and his team were open to look at my vehicle and quick to determi Although my original service was not performed here (which now I wish it was), Eddie and his team were open to look at my vehicle and quick to determine the issues I was experiencing. I will be back to this dealership for any service that will be needed for my vehicle, whether it be routine or unexpected maintenance. More
August 29, 2018
Great service, Eddie Church does an excellent job The service department does a great job and is always courteous and takes pride in their workmanship. The new service department and glass viewing win The service department does a great job and is always courteous and takes pride in their workmanship. The new service department and glass viewing windows are interesting to watch the work going on on my vehicle. More

