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Eddie Church
351 Reviews
Dealership Experience
10 yrs, 5 mos
351 Reviews
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351 Reviews of Eddie Church
October 24, 2018
100k service Pricey but good cust svc, comfortable waiting area, paid a little extra for tires out of convenience while there, would be nice if Ford offered free r Pricey but good cust svc, comfortable waiting area, paid a little extra for tires out of convenience while there, would be nice if Ford offered free road hazard like Costco, wanted to charge extra $120 for warranty. More
by Rscott121
Verified Customer
October 24, 2018
Solid service and respectful The crew at Bill Utter Ford are thorough, considerate, and respectful. They always take care of me and my car. I would recommend bringing your car or The crew at Bill Utter Ford are thorough, considerate, and respectful. They always take care of me and my car. I would recommend bringing your car or truck to Bill Utter Ford for any service needs. More
by DICKESON.LC
Other Employees Tagged: Dillon, Landon
October 23, 2018
Recall on F150 Eddie was professional and got me scheduled for the next morning after I called and the repairs were done just when he said they would be. Eddie was professional and got me scheduled for the next morning after I called and the repairs were done just when he said they would be. More
by mbratcher0
October 22, 2018
Great service staff!! I was told that it could take two hours for what my vehicle was in for and the amount of vehicles that were checked in ahead of mine. It was finished I was told that it could take two hours for what my vehicle was in for and the amount of vehicles that were checked in ahead of mine. It was finished in just over an hour. Completely satisfied that the staff was considerate of my time. Thank you service department!!! More
by Steve.kelley
Other Employees Tagged: Regina McGinn
October 16, 2018
Excellent Your service department is excellent. The waiting room is very friendly and the waiting time for service was very good. I was in and out in no time. Your service department is excellent. The waiting room is very friendly and the waiting time for service was very good. I was in and out in no time. More
by CTHEEL
Other Employees Tagged: Adam Russell
October 11, 2018
fixing my truck There is,Just the best Ford dealership, with just the right and nice people. good help when you need it and very reasonnable compare some others There is,Just the best Ford dealership, with just the right and nice people. good help when you need it and very reasonnable compare some others More
by PWTEXASCOMPANY
Other Employees Tagged: Jeffrey Rigsby, Debbie Sprabeary, Alan
October 11, 2018
Nothing was resolved Unfortunately have a Lincoln with a bad air bag . Still waiting to get it fixed. It's not like I am a new customer as I have bought over a dozen cars Unfortunately have a Lincoln with a bad air bag . Still waiting to get it fixed. It's not like I am a new customer as I have bought over a dozen cars an trucks from this dealer. I try to stay local but that may have to change More
by FJCHARNEY MD
Other Employees Tagged: Danny Morris
October 09, 2018
Before, you BUY!! Warning ⚠️ Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it’s time to trade up!!! Best Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it’s time to trade up!!! Best services in North Texas in my opinion! Plus they support UNT, Thank You Danny Morris for the many years of being my Service Advisor and Honest😇 More
by WBF65
Other Employees Tagged: Doyle Chaffin, Danny Morris, Eric Byrd , Erin Bostick, Greg Hall, Tanya Pearman, Jeffrey Rigsby
October 03, 2018
Top Notch Service I had a "check air suspension" message. I took my vehicle to Eddie Church. He battled the warranty company for me and got me fixed up in a jiffy. Eddi I had a "check air suspension" message. I took my vehicle to Eddie Church. He battled the warranty company for me and got me fixed up in a jiffy. Eddie really cares! I wouldn't take my Navigator to anyone else! Thanks Eddie! More
by camarie.williams
September 28, 2018
Great service. Great people in the service center. Always polite and easy to deal with. They didn't have a loaner available due to large volume while dealing with a Great people in the service center. Always polite and easy to deal with. They didn't have a loaner available due to large volume while dealing with a minor recall, so since I was waiting at the dealership for them to finish, they expedited my repair to minimize the time I spent waiting. Much appreciated! More
by gtrabazo
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