Eddie Donez | Page 11

My review We had a great experience at this location. Helpful, supportive, and efficient. They answered all of our questions and were patient as we thought thro We had a great experience at this location. Helpful, supportive, and efficient. They answered all of our questions and were patient as we thought through the decision. More

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Courtesy and friendly Eddie was very helpful and helped me compare the cars I was looking at. Explained all the features of my new volt. I really love me car. My family ha Eddie was very helpful and helped me compare the cars I was looking at. Explained all the features of my new volt. I really love me car. My family has bought many cars here. Because of the service and respect I receive I'm a forever customer. More

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Comfortable Sales associate Eddie Dones made sure the car buying experience was easy and provided friendly and informative customer service . Also went all out to Sales associate Eddie Dones made sure the car buying experience was easy and provided friendly and informative customer service . Also went all out to make sure I got the best deal possible and that I was properly taken care of . More

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Best customer service ever I really appreciate the customer service that i always receive from Chevy (without question) & Ilene is one a kind. Thus far she she the best sales re I really appreciate the customer service that i always receive from Chevy (without question) & Ilene is one a kind. Thus far she she the best sales rep that i have dealt with at Chevy. I’ve been dealing with Chevy for about 5 now and Chevy of Naperville never let me down but Ilene is the best yet. More

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Great Car-Buying Experience As per most people, we were "just looking" when we went to Chevy of Naperville, but left in a new car! Sales staff were very personable and seemed to As per most people, we were "just looking" when we went to Chevy of Naperville, but left in a new car! Sales staff were very personable and seemed to be there to meet our needs, not to just sell us a car. Our salesperson Eddie Donez was OUTSTANDING! (So was Carlos Santeliz in Finance...BEARS!) We got the car we wanted, at the price we wanted, and the experience was great! Couldn't recommend Chevy of Naperville enough! More

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Chevy Blazer 2019 Purchase I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sal I do not often review my purchase experiences, but prompted by the sales experience at Chevrolet of Naperville, I shall take this opportunity. Sales staff was excellent, attentive and very helpful, especially Ilene. Working from an online Chevrolet Build that I created, they searched the area and located the vehicle that matched. The Blazer truck was available for delivery in two days from another dealership. The purchase was completed in 2-1/2 hours with the finance office work done very efficiently, thanks to Premo. Final prep issues of muddy brake and accelerator pedals AND empty gas tank on delivery need to be mentioned in hopes that other customers do not have that experience in the future. After the purchase, HOWEVER, there was a wrinkle in the works.. I discovered that the Chevrolet build I had worked with, tho it contained side and rear warning technology, was ACTUALLY missing FORWARD Collision Warning capability. I expected that on a $44,000 vehicle that was touted to be a Technologically optimized product, like our 2013 Equinox. Being in my 70s, I preferred such features and had no idea that that would be MISSING. After discussion with several people at the dealership, I was told by Omar that there was NO option for me because we had signed approval of the sale and even tho the vehicle only had 120 miles on it, there were available ways to resolve that issue. My wife deemed Omar rude for that stance. On THAT particular problem I am DEEPLY DISAPPOINTED in the circumstances and ESPECIALLY UNHAPPY with the Chevrolet Build operation for the 2019 Blazer. Apparently that Forward Collision system is a HIDDEN option. Not Very Good for this 50-year GM person. Let Chevy know this. Thomas G. Murphy More

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Auto purchase Eddie and staff were knowledgeable about their vehicles. They took time with us and helped us find what we were looking for. we did not feel pressure Eddie and staff were knowledgeable about their vehicles. They took time with us and helped us find what we were looking for. we did not feel pressured at any time to buy and we felt respected and we were treated fairly. The dealer’s friendly and professional manner made a difference for us. I would certainly return here for another car or for service. More

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Thank you for the great service! There is no better testament to a team’s success than a returning customer. I've come back to the team at Chevrolet of Naperville a number of times b There is no better testament to a team’s success than a returning customer. I've come back to the team at Chevrolet of Naperville a number of times because of their professional and attentive staff providing a no-pressure, painless and quality driven process from sales to service. This visit was my first time looking at an all-electric vehicle and while I was excited about the Bolt's new technology I had reservations. Eddie patiently took the time to address them over a number of visits, engaged Joe directly for some service related questions and then gave me space to think about it when needed. I am excited about the vehicle and the value added by the team at Chevrolet of Naperville. More

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Awesome people I just want to say that I am completely happy that I went to Naperville chevy! Everyone is polite and very helpful. I've always wanted a pickup truck, I just want to say that I am completely happy that I went to Naperville chevy! Everyone is polite and very helpful. I've always wanted a pickup truck, and when I walked into the dealership I was approached by a sales person named Eddie. He was so awesome on taking the time on helping me look at used trucks and new ones. In the end all I have to say is that when you go to Naperville Chevrolet talk to eddie!! More

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Excellent job. We were in and out. Eddie was fantastic. He did everything he could to make sure we were satisfied with our new purchase. Everything was handled with We were in and out. Eddie was fantastic. He did everything he could to make sure we were satisfied with our new purchase. Everything was handled with exceptional care. We appreciate the quickness that eddie showed us. Carlos in financing helped us as well. He also made everything go quick, made sure we new and had everything we needed to be on our way. And Omar for handling everything over all. These men were exceptional at handling our time at Chevrolet of Naperville. More

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