"Great Experience buyng a used car!"
- Matt K
I came in to look at a used Buick Regal with Emily Smith, whom I was referred to by the Service Manager Joe. I quickly decided this was not the car for me, but spotted a 2015 Impala a few cars away. I was checking it out and Emily asked if I wanted to see inside or drive it. I said sure and she got the keys. Emily was very patient with me as I inspected the car and drove it around their test track for probably too long. I did some more looking around at other dealers but came back two days later and bought it. There were other cars available just like it, for the same price basically, and with very similar mileage, but the vibe from Emily and her co-workers was just better. Emily is really nice and down to earth and she did not apply the usual sales pressure that you oftentimes feel. After a couple days with the car, I had a few requests in addition to my appointment for window tint. Emily, and Joe the Service Manager, and Chase all were involved in fulfilling my requests. It was all no charge, and they gave me a great price on an extra key, and loaned me a new Equinox for 2 days. Overall, an excellent experience here and every single person was nice and professional including the Porters and Cashier.
We had a great experience, he found us exactly what we were looking for and we left with our car. I would definitely recommend this place and for the same person to help us!
Went in looking a new car to fit my family and my budget without all the b.s. lies and endless negotiations.
I am pleased with my payment and SUPER excited with my beautiful Equinox !!!
THANK YOU for the professionalism provided customer service provide by sales consultant Emily Smith sales consultant, Rob Lee, Chase Digiacomo sales manager both sales manager, Yahaira Argueta, last but not least Carlos Santeliz.
THANK YOU VERY MUCH for your help, patience and understanding.
I'm sure staying up until 12am finalizing my purchase wasn't preferable BUT I am glad you did .
I give you 100 stars not just 5 .
"Pre-owned vehicle purchase"
- Trisha S.
I stopped by Chevy of Naperville over the weekend with my daughters to look at the pre-owned cars. Several cars met our conditions and price range. The sales consultant, Emily, walked from car to car with us and was able to tell us the differences between the vehicles and educate us on the options and safety features.
Although we didn’t plan to purchase a car that day, we found exactly what we were looking for. Everyone we worked with in the dealership was professional, especially Chase, and the whole transaction was a pleasant experience.
"Nice dealership "
- Goolsby 1960
I received email from your president of the car dealership and I thought that was very personal to me. I also saw a car online there ,that I was interested there was three dealerships that I wanted to go to Naperville, Hodgkin & Boilingbrook after receiving ,personal email address from your president. I decide to come there and I was a little scared because sometimes people don’t approach you when I got out the car I ran into Steve, my salesman he was a very nice man and gave me some good advice when I decide to make my decision. Thank you Chevrolet Of Naperville I love my Malibu
One salesman, Iggy Taso, was very professional and efficient in our sales experience today, 8/11/18.
He was not pushy or forward in our dealing with him but kind, friendly and very knowledgeable.
"We laughed, we cried, we bought a sweet cruze"
Emily was friendly and knowledgeable. Her staff stayed late to enable a smooth purchase the same-day. She even stayed later to ensure we were faniliar with all the bells and whistles. Highly reccomend Emily and Naperville Cheverlot! Thanks ESmith!!
- Santosh Duda
Excellent customer service!! They provide very transparent car details and no hidden charges.
They give enough space while taking a decision and not pushy at all.
Very friendly team who made the purchase very smooth.
Ian Lachman has assisted throughout the purchase and provided a wonderful experience
"Great Customer Service"
I walked into the dealership yesterday to buy a new used car, and I couldn't believe how helpful the staff was. I felt comfortable immediately. Will was the person who helped me out and he couldn't have done a better job. He was very kind and knew what he was talking about when it came to the questions I had about the car. He let me take the car for test drive on the test track that they have for their dealership that put the car through different driving conditions to see how it handles to better make the decision on getting this car. It was perfect, the car was exactly what I was looking for and Will was very helpful. Chase and Will worked together very well, and I walked out with my new car.
I highly recommend this dealership to anyone.
Thanks for making our car buying experience way better than we were thinking it would go. EMILY was knowledgeable & very patient with us. A big decision with no pressure. TRAVIS’s greeting at the door was professional too.