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Eddie Garcia
681 Reviews
Dealership Experience
22 yrs, 2 mos
Industry Experience
22 yrs, 2 mos
Languages Spoken
Spanish
681 Reviews
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681 Reviews of Eddie Garcia
May 09, 2019
Perfect service from Eddie per usual I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectivel I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectively communicating through the process. Perfect service from all perspectives. More
by THOMASEONEILL
Verified Customer
May 01, 2019
Easy maintenance vist Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and effi Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and efficient. More
by DMORGAN12
Other Employees Tagged: Julie Michel
April 25, 2019
Very well done! had a concern about noises coming from my brakes -- was promptly taken care of and the level of service was very high. All taken care of within 24 ho had a concern about noises coming from my brakes -- was promptly taken care of and the level of service was very high. All taken care of within 24 hours, and use of a loaner car was well handled as well. More
by JSTONE9
April 22, 2019
Ed Garcia in service is a pleasure to deal with. The the reason we continue to purchase our Mercedes from Autohaus is because of the exceptional service Ed has provided. Ed has provided service for a The the reason we continue to purchase our Mercedes from Autohaus is because of the exceptional service Ed has provided. Ed has provided service for all the cars in the entire family. More
by Alexander Lerner
April 17, 2019
Eddie Garcia is the best! Eddie Garcia always takes good care of us and the 3 cars we bring in for Mercedes service. Service is performed in a timely manner, and service gets Eddie Garcia always takes good care of us and the 3 cars we bring in for Mercedes service. Service is performed in a timely manner, and service gets it right the first time! More
by NDUFFYHAUS
April 17, 2019
Service on car Good service work excellent it customer service what's the Garcia the wonderful employee. Need more guys like him in the service department knows how Good service work excellent it customer service what's the Garcia the wonderful employee. Need more guys like him in the service department knows how to treat the customers well More
by Tonyv3431$
March 28, 2019
Appreciation for service personnel Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to service. More
by KALIPUPPALA
March 27, 2019
servise is great Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or he provides me with a car to go about my schedule More
by JASON
Other Employees Tagged: Julie Michel
March 25, 2019
Questionable "Diagnositics" Evaluation Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light we Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light went on again! This is after replacing the water pump, which based on what I have researched should not need to be replaced this early on. We took it in and they found $6500 worth of additional repairs, a majority of which were not on the list from the previous time! If their diagnostic evaluation is a thorough as they claim, since they make you pay $200 every time, why did none of these issues show up before? We took our car to two other repair shops specializing in foreign cars, both of which said that they could not find anything wrong with some of the items listed. For a car that is only 3 years old, we have spent more on major repairs than we ever did on our Acura that was 10 years old with over 100,000 miles. More
by Mercedes Owner
March 22, 2019
Always worth the trip to the dealer for service! Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient a Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient and timely manner. More
by EECASTRO
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