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Eddie Garcia
676 Reviews
Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
676 Reviews
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676 Reviews of Eddie Garcia
April 17, 2019
Service on car Good service work excellent it customer service what's the Garcia the wonderful employee. Need more guys like him in the service department knows how Good service work excellent it customer service what's the Garcia the wonderful employee. Need more guys like him in the service department knows how to treat the customers well More
by Tonyv3431$
Verified Customer
March 28, 2019
Appreciation for service personnel Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to Ed done an excellent in a very professional manner. The car was ready as scheduled. The technician called advised what needs to be done in addition to service. More
by KALIPUPPALA
March 27, 2019
servise is great Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or Eddie Garcia is the best and the reason I keep coming back. from start to finish all I need to do is call him and its handled..I'm in and out asao or he provides me with a car to go about my schedule More
by JASON
Other Employees Tagged: Julie Michel
March 25, 2019
Questionable "Diagnositics" Evaluation Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light we Our 2015 Mercedes has been in for "service" 3 times in a 12 week period. Most recently we had our car back for 10 days when the check engine light went on again! This is after replacing the water pump, which based on what I have researched should not need to be replaced this early on. We took it in and they found $6500 worth of additional repairs, a majority of which were not on the list from the previous time! If their diagnostic evaluation is a thorough as they claim, since they make you pay $200 every time, why did none of these issues show up before? We took our car to two other repair shops specializing in foreign cars, both of which said that they could not find anything wrong with some of the items listed. For a car that is only 3 years old, we have spent more on major repairs than we ever did on our Acura that was 10 years old with over 100,000 miles. More
by Mercedes Owner
March 22, 2019
Always worth the trip to the dealer for service! Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient a Despite the appearance of a check engine light immediately prior to some scheduled service, the repair and routine care was provided in an efficient and timely manner. More
by EECASTRO
March 16, 2019
Schedule B1 and Tire replacement Service Consultant, Eddie Garcia was very helpful and professional. His advice of what services my car needs was comprehensive. Everyone was friendl Service Consultant, Eddie Garcia was very helpful and professional. His advice of what services my car needs was comprehensive. Everyone was friendly and courteous. Courtesy car was excellent. More
by jbarengwerner
Other Employees Tagged: Julie Michel, Adam, the Mechanic & Wellington in car wash
March 11, 2019
I can help you I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one I like the attitude of the people who work at Autohaus. Ken Tom Julie-They are helpful and do their job joyfully. The women especially the taller one with a ponytail is very helpful. She has a can do attitude and deserves a commendation. It’s a pleasure to come to your dealership and be helped by people who have a positive attitude. More
by RHORWITCH
Other Employees Tagged: Ricky Pena, Tom Lood, Ken Dunaway, Cindi Link , Julie Michel, Amanda Youkhana
March 11, 2019
A service: friendly, professional, prompt My service at Autohaus through my service representative, Eddie Garcia was prompt, professional and competent. The car is driving smoothly. Eddie resp My service at Autohaus through my service representative, Eddie Garcia was prompt, professional and competent. The car is driving smoothly. Eddie respects my time, is friendly and courteous and always takes care of my car. More
by satisfied customer
March 11, 2019
Scheduled service Eddie has always been very helpful. He continually provides timely updates and I never get the sense he is trying to "sell" me services. He is able Eddie has always been very helpful. He continually provides timely updates and I never get the sense he is trying to "sell" me services. He is able to prioritize items and level set issues. More
by ROB.SCHULDT
March 09, 2019
Too long a wait Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local Took 2 hours to just get an answer if my speaker trim piece could be fixed with or without warranty. My car is still under cpo warranty btw. My local mechanic put it in place free of charge and recommended to come to him going forward and not waste my time. Extremely dissapointed in mercedes benz quality and also dealer support in fixing quality issues. High time mercedes Benz start improvimg quality and owe up when quality is bad. More
by RAYBAPPADITYA
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