Eddie Garcia

This minor service call represents the second consecutive time where I left there dissapponted after dropping off my car. In both situations, I attempted to wait for the car, but service representatives sug time where I left there dissapponted after dropping off my car. In both situations, I attempted to wait for the car, but service representatives suggested it best I take a rental as "it might take 3-4 days" for the car to be diagnosed and repaired. I don't understand the logic of making a reservation to drop off the car. I understand that Autohaus is busy. That's great for your business, but you can't say your busier than your customers. There is logic behind the day I make a reservation. I travel extensively, and am trying to fit maintenance between travels. I don't have the luxury of returning the rental "whenever you decide to look at the car and perform the work." Silly for you to even assume that as you have a $50,000 asset sitting in my driveway that could serve your other customers. This is the second consecutive time I scheduled basic work only for the work to be performed a different day than the "drop off reservation." Very silly, very uncustomer centric. Not sure why I even bother. In retrospect the work was completed in both cases at a reasonable price, but the angst of not knowing how much and when the work will be completed is my "take away." More

by DAN.RABINOWITZ Verified Customer Verified Customer

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I have purchased many cars over the years at Autohause and have always been very satisfied with both the sales experience and any required maintenance service. and have always been very satisfied with both the sales experience and any required maintenance service. More

by NWILNER Verified Customer Verified Customer

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professional, reliable, pleasant to deal with. Balanced and objective in providing advice. Eddie Garcia the best. Balanced and objective in providing advice. Eddie Garcia the best. More

by JACK@JACKMGREENBERG.NET Verified Customer Verified Customer

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We have purchased 4 new cars since 1989. I have always been very happy with the Sales Team and the Service Dept. I have always been very happy with the Sales Team and the Service Dept. More

by POBRIEN4 Verified Customer Verified Customer

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Eddie in service provides excellent service and we always have a very great experience working with him. He always goes above and beyond to ensure our experience is excellent and our car is completed as prom have a very great experience working with him. He always goes above and beyond to ensure our experience is excellent and our car is completed as promised. More

by lebrun681 Verified Customer Verified Customer

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Autohaus continues to provide personalized excellent service. In this case, with a tire issue, the team provided a loaner car on a very short notice and did the repairs on an expedited basis. service. In this case, with a tire issue, the team provided a loaner car on a very short notice and did the repairs on an expedited basis. More

by cboehrer1 Verified Customer Verified Customer

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I have great confidence in their service dept. Eddie is great and so helpful! The women who great you when you pull into the service area are so welcoming, Eddie is great and so helpful! The women who great you when you pull into the service area are so welcoming, More

by WEZ1053 Verified Customer Verified Customer

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Good, reliable, dependable, polite, friendly, , accommodating staff to everybody. Also, knowledgeable w/such skills.Surely will recommend accommodating staff to everybody. Also, knowledgeable w/such skills.Surely will recommend More

by charrie.gabumpa Verified Customer Verified Customer

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Great service with friendly, engaged staff that are there to meet your needs whether it be for car today or in the future. to meet your needs whether it be for car today or in the future. More

by DBOTSET Verified Customer Verified Customer

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Autohaus on Edens has always been great. Everyone in the service department is pleasant and professional. Everyone in the service department is pleasant and professional. More

by DONNACHRISTIE Verified Customer Verified Customer

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