Eddie Garcia | Page 6
Service Consultant
Lexus of Arlington
1510 W Dundee Rd
Arlington Heights, IL 60004
60 Reviews
Write a Review60 Reviews of Eddie Garcia
November 04, 2022
Lexus of Arlington is a first-rate dealership. The customer service, staff and facility are top notch. They do a great job of showing how much they appreciate each customer. The customer service, staff and facility are top notch. They do a great job of showing how much they appreciate each customer. More
November 04, 2022
I was happy that they were able to fix my remote stater at no charge. Great service. Lori always go above and beyond to help her clients. at no charge. Great service. Lori always go above and beyond to help her clients. More
Other Employees Tagged: Lori Devega
November 03, 2022
Very caring personnel and fast service. Also lots of goodies to make your wait more enjoyable. Also lots of goodies to make your wait more enjoyable. More
Other Employees Tagged: Thomas Prondzinski, Haresh Trivedi, Lori Devega, Josie Garcia, Edwin Thalhammer, Julianna Uriostequi , Tony Coyoc, Chris Figler
November 02, 2022
But happy with the service . The car has issues I wish they did better job The car has issues I wish they did better job More
Other Employees Tagged: Haresh Trivedi
October 19, 2022
Lexus of Arlington handled the recall on our vehicle very smoothly. They were able to accommodate our schedule for dropping off the vehicle. Eddie G was so kind and professional in our interactions. I bri smoothly. They were able to accommodate our schedule for dropping off the vehicle. Eddie G was so kind and professional in our interactions. I briefly waited at the dealership to pick up our vehicle but it was comfortable especially with the coffe/snacks and spacious seating areas. More
October 14, 2022
The service manager is rude 😒 I brought my car in for an oil change. I pulled into the service drive and specially informed the porter do not let the driver's side window down. So when my car was done an oil change. I pulled into the service drive and specially informed the porter do not let the driver's side window down. So when my car was done the service advisor said that they couldn't get my window up. I said explained to him that I wasn't paying for that so ya'll need to fix it. He was rude and told me what he wasn't able to do. I had to be at work soon and I asked for a loaner car. Well they fixed it. I didn't appreciate the attitude and I won't be coming back to get my car serviced at your dealership. I'll make sure to post on YELP about my experience at Lexus of Arlington. More
Other Employees Tagged: Thomas Prondzinski
October 12, 2022
The service is always good here ! I Thought it was nice to be able to schedule an appointment without talking to anybody. But when I got there at 8 AM there was probably 25 people. I Thought it was nice to be able to schedule an appointment without talking to anybody. But when I got there at 8 AM there was probably 25 people. I don’t think the system measures how many people per hour. It was fine but next time I probably will Schedule with a person! More

