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Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 17

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

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rated
560 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

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rated

560 Reviews

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560 Reviews of Eddie Goines

January 12, 2021

Dealership Rating
Employee Rating

The experience was great. They did an amazing job on my car, and they did everything in a timely manner. I would definitely recommend Jim Ellis Mazda. More

by alexis.morgan19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Keith Paulk, Rose Shuck, Maron Smith, Peter Uko

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Jan 13, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and recommendation, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager

Jan 13, 2021

Jim Ellis Mazda Marietta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 11, 2021

Dealership Rating
Employee Rating

Eddie was very professional and kind. Got me in and out quivk with no hassle. I dont usually trust mechanics with my car but I'd trust Eddie to have ny best interest in mind. More

by Cody.arnold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 12, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! We're so glad that our team was able to assist, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jan 12, 2021

Jim Ellis Mazda Marietta responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

January 11, 2021

Dealership Rating
Employee Rating

First service for my new car & Eddie took great care of me. Appreciate the great customer service I get from your dealership! Thank you so much More

by CTHORNE777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 12, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Eddie was a great help! We're so glad that our team was able to assist, and we hope to see you next visit. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

Jan 12, 2021

Jim Ellis Mazda Marietta responded

Hi, thanks for highlighting some of our staff who provided you with such a positive experience! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 08, 2021

Dealership Rating
Employee Rating

Maron scheduled my appointment, Doug greeted me, listened to my needs and was great to work with, very professional and explained every thing to me. THANK YOU More

by meghanriley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Maron Smith, Roosevelt Standifer

Print
Jan 08, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 08, 2021

Dealership Rating
Employee Rating

Everyone was nice and professional. Took care of my car that had a recall issue and gave me an awesome loaner in between time. Would recommend. More

by Tashadobson77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Keith Paulk, Rose Shuck, Maron Smith, Peter Uko

Print
Jan 08, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 06, 2021

Dealership Rating
Employee Rating

Great Service..Eddie has alway taken great care of my vehicle. Friendly staff, the waiting area is clean and the there is not a long wait time. More

by CYNTHIA_ROBERTS63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 07, 2021

Jim Ellis Mazda Marietta responded

Hello, thanks for highlighting some of our staff who provided you with such a positive experience! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

January 05, 2021

Dealership Rating
Employee Rating

Great service! I needed a quick repair and the service team was able to fit me in early one morning. The work was done well and the price was fair. More

by RNMUTTER
Recommend Dealer
Yes
Print
Jan 07, 2021

Jim Ellis Mazda Marietta responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

January 05, 2021

Dealership Rating
Employee Rating

Eddie and Doug are my favorites. Eddie was helpful and informative as always. I’ll continue to bring my vehicle to his Mazda location for service. More

by jtharrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Jan 07, 2021

Jim Ellis Mazda Marietta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for your business! Take care!

January 03, 2021

Dealership Rating
Employee Rating

I appreciated that they were on time with completion of the service, and kept me up to date. I also like receiving the invoice electronically before I go to pick up. More

by richardmiller04
Customer Service
Recommend Dealer
Yes
Print
Jan 04, 2021

Jim Ellis Mazda Marietta responded

Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager

January 02, 2021

Dealership Rating
Employee Rating

Eddie Goines is awesome.This was a regular service but Eddie Goines is awesome. This was a regular service but he is always just as helpful fro an oil change or major service!! Would not go anywhere else More

by ROBINRKR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maron Smith

Print
Jan 04, 2021

Jim Ellis Mazda Marietta responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to Eddie here at Jim Ellis Mazda Marietta! We hope you continue to choose us for all your automotive needs. Take care!

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