Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 30

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
559 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

559 Reviews

Write a Review

559 Reviews of Eddie Goines

April 18, 2020

Dealership Rating
Employee Rating

It took 2 1/2 to change my oil &check key fobs when I had scheduled this days ahead of time. No update that entire time. More

by BETSYRWALKER
Recommend Dealer
No

April 09, 2020

Dealership Rating
Employee Rating

SERVICE I think Eddie Goines is a Fantastic Service Person. He is a straight shooter and tries to get you in and out in a timely manner. He keeps you updated More

by chuck.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2020

Jim Ellis Mazda Marietta responded

Chuck, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 09, 2020

Dealership Rating
Employee Rating

I had an issue with the wheels on my Mazda 6. Eddie Goines, service manager, helped get the issue resolved and worked with Mazda corporate so get the issue resolved. I’m very satisfied with the servic More

by phillip.lucas
Recommend Dealer
Yes
Apr 10, 2020

Jim Ellis Mazda Marietta responded

Phillip, your satisfaction is our top priority. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

April 08, 2020

Dealership Rating
Employee Rating

Always pleasant and friendly! The service is always completed in a timely fashion. Staff gives updates on time and services being done. Will return for always services. More

by ROBECIA1987
Recommend Dealer
Yes

Other Employees Tagged: Marion Gilbert , Doug Aldridge

Apr 08, 2020

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service and we hope that you have a great day!

April 08, 2020

Dealership Rating
Employee Rating

Professional, good customer service, very responsive to questions and concerns. I've gone here for service several years on my CX5 and always feel treated with respect. More

by LKDUDLEY
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge

Apr 08, 2020

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Thanks for the positive feedback, and we hope that you have a great day!

April 03, 2020

Dealership Rating
Employee Rating

Great customer service!!! Always satisfied.Service is always precise,friendly,fast and thorough. I leave the dealership feeling satisfied. My mazda feels like it’s new again! More

by jenniferkeener31
Recommend Dealer
Yes

Other Employees Tagged: Rose Shuck

Apr 04, 2020

Jim Ellis Mazda Marietta responded

Jennifer, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 01, 2020

Dealership Rating
Employee Rating

I have used Jim Ellis Mazda for almost ALL my car service needs for over 20 years. You cannot find a better team than this group of caring car professionals. I am especially grateful to my representative E More

by SWFLUKER
Recommend Dealer
Yes
Apr 02, 2020

Jim Ellis Mazda Marietta responded

Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

March 24, 2020

Dealership Rating
Employee Rating

Always makes me feel welcomed! Takes care of me EVERY single time I come in and it's been this way for over 12 years! Mike sold me my car back in 08, my first car purchase and Eddie give me honest feedb More

by ABARTONA
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Mike Fresquez

Mar 26, 2020

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! We appreciate your continued business with us, and we're looking forward to your next visit!

March 13, 2020

Dealership Rating
Employee Rating

Excellent service department. They are very thorough. The customer service representatives are knowledgeable and will explain the work that is done so you understand it. More

by EWELLY
Recommend Dealer
Yes
Mar 15, 2020

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us, Ewelly! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

March 02, 2020

Dealership Rating
Employee Rating

Eddie is an Exceptional Service Manager. Whenever I need any type of service done to my car, he takes the time to explain the situation & process. More

by LAWELLS58
Recommend Dealer
Yes
Mar 04, 2020

Jim Ellis Mazda Marietta responded

Lawells58, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Mazda Marietta! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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