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Eddie Goines
Eddie Goines | Page 51
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
559 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
22 yrs, 5 mos
Industry Experience
30 yrs, 5 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
559 Reviews of Eddie Goines
November 27, 2018
Efficiency without being rude Had multiple services done in a timely manner(about an hour). Waiting room extremely comfortable with Large HDTV screen, high speed internet, great si Had multiple services done in a timely manner(about an hour). Waiting room extremely comfortable with Large HDTV screen, high speed internet, great sitting area and snack options. Price was reasonable . More
by kyle23pritchett
Verified Customer
November 27, 2018
Wonderful service Eddie Goins is great with my car. The service was done timely the first time. The cost was no more than having the work done elsewhere and it was don Eddie Goins is great with my car. The service was done timely the first time. The cost was no more than having the work done elsewhere and it was done by technicians familiar with Mazda. More
by URREVIEWER
November 24, 2018
Easy estimate and free loner Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. More
by JWen
November 22, 2018
Great service Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars in Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars into Jim Ellis for our service needs. More
by TODDALLEN02
Other Employees Tagged: Peter Uko
November 19, 2018
Outstanding service visit Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very p Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very professional and courteous service personnel, kept me updated on repair status. Will definitely return. More
by larosao
November 16, 2018
Awesome Experience! We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walke We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walked in was so genuine! Starting with Eddie, Bruno and 2 Sales Managers! The customer service I received made us feel so welcome! So happy we made the change! More
by ADRIANASGIORDANO
Other Employees Tagged: Rick Brown , Bruno and Sales Mgr (2)
November 16, 2018
Car Damaged during Repair/Dishonest General Manager, Chuck W I purchased a brand new car from this dealership 5 months ago. For my first service, I brought my vehicle back here for its first service. Upon picku I purchased a brand new car from this dealership 5 months ago. For my first service, I brought my vehicle back here for its first service. Upon pickup of my vehicle, I noticed the front end of my car was hit and not one staff member thought to bring this to my attention, There was no empathy shown at the time of discovery. Nonetheless, I emailed the GM, Chuck Wallace. He appeared to be genuine and honest; however, I soon learne was all deception. Chuck offered to buy my vehicle back after the damage- this was a lie. Chuck offered to provide me with a written letter after the damage- this never occurred. Most portsbrjt, Chuck lied about who he took my vehicle to, for the repair. I regret purchasing a vehicle cfromm More
by Kinsmom
Other Employees Tagged: Chuck Wallace
November 15, 2018
Amazing experience This is a very beautiful service center comes with excellent service. Providing snacks, coffe and some drinks. Very comfortable environment. Strongly This is a very beautiful service center comes with excellent service. Providing snacks, coffe and some drinks. Very comfortable environment. Strongly suggest Mazda owners visit this dealership. More
by KENCHAI910
November 14, 2018
First Service for New Lease As always, Eddie got me in quickly and took care of the routine maintenance. This is my 3rd Mazda being serviced here. I can always get slotted in. Th As always, Eddie got me in quickly and took care of the routine maintenance. This is my 3rd Mazda being serviced here. I can always get slotted in. Their new facility is very conducive to getting work done while waiting. More
by ALYNCH2
November 14, 2018
Steering Wheel Replacement The wrap on the steering wheel was splitting and needed replacement under the warranty. It took a little longer to get the approval and get the steer The wrap on the steering wheel was splitting and needed replacement under the warranty. It took a little longer to get the approval and get the steering wheel then I would like but once it was approved and delivered the service department did and excellent job of replacing it More
by Dustin
Other Employees Tagged: Doug Aldridge
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