Eddie Goines
Eddie Goines at Jim Ellis Mazda Marietta

Eddie Goines | Page 52

Mazda Master Certified Service Consultant

Jim Ellis Mazda Marietta

1715 Cobb Parkway SE
Marietta, GA 30060

Contact Me
not yet
rated
560 Reviews

Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.

Dealership Experience

22 yrs, 9 mos

Industry Experience

30 yrs, 9 mos

Specialties & Trainings

Mazda Elite Certified Service Advisor

not yet
rated

560 Reviews

Write a Review

560 Reviews of Eddie Goines

November 14, 2018

Dealership Rating
Employee Rating

Steering Wheel Replacement The wrap on the steering wheel was splitting and needed replacement under the warranty. It took a little longer to get the approval and get the steer More

by Dustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge

Nov 18, 2018

Jim Ellis Mazda Marietta responded

Hi Dustin! We're so happy we were able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

November 13, 2018

Dealership Rating
Employee Rating

Awesome Experience I've been a customer with Jim Ellis Mazda for the past 12 years. I have a had nothing but the best customer service that can be expected. Eddie is awe More

by MARVJOHNSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin and Ally

Nov 16, 2018

Jim Ellis Mazda Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. If you have any further questions, please don't hesitate to reach out! Take care!

November 09, 2018

Dealership Rating
Employee Rating

Worst service. Rude. Take advantage of clients Never going there. I had an emergency and they treated me like crap. Not people oriented. Yelled at me. Kept some parts that I requested back. More

by ajzuleta12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Todd Allen , Doug Aldridge, Keith Paulk, Peter Uko

November 09, 2018

Dealership Rating
Employee Rating

Great experience! Terence was great and very helpful! Very professional experience. He was very good at explaining what needed to be done and when it would be completed More

by JOSEPHCAFARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Terence

Nov 12, 2018

Jim Ellis Mazda Marietta responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service!

November 06, 2018

Dealership Rating
Employee Rating

Great,professional, timely. Jim Ellis has always served me well. I highly recommend them. They know what they are doing and explain the process. I am treated special by every o More

by GLOVERJUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge, Keith Paulk

Nov 08, 2018

Jim Ellis Mazda Marietta responded

Our staff is dedicated to providing top notch service and quality work you can trust! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

October 29, 2018

Dealership Rating
Employee Rating

Eddie is service is amazing Eddie always kept me up-to-date with what was going on with my car and explain things in terms that I was able to understand. More

by JANDK247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 02, 2018

Jim Ellis Mazda Marietta responded

We're pleased to hear that Eddie always provides a positive experience! We appreciate your business and look forward to seeing you again in the future!

October 27, 2018

Dealership Rating
Employee Rating

Service Department at Jim Ellis Mazda of Marietta ROCKS!!!! Have had two Mazda 3s and have been having both serviced at Jim Ellis Mazdavof Marietta, where I purchased the cars. Love the cars and love the servi More

by TREYHUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Aldridge

Oct 30, 2018

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Trey! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you so much for choosing Jim Ellis Mazda Marietta as your first choice for service! Safe travels!

October 25, 2018

Dealership Rating
Employee Rating

Consistently awesome! After previously staying away from dealerships for service, I returned happily for the 2nd time! Excellent attention from everyone from the receptioni More

by LBIGGIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Todd Allen , Doug Aldridge

Oct 28, 2018

Jim Ellis Mazda Marietta responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Please let us know if there is ever anything else we can do for you! Safe travels!

October 25, 2018

Dealership Rating
Employee Rating

Recall and tires Jim Ellis Mazda has been my Mazda dealer for 20 years. Always great and efficient. My review is complete without any other words needed thank you. More

by SANDYSLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 28, 2018

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2018

Dealership Rating
Employee Rating

Always Awesome The high quality of service is unmatched. Friendly, caring, and professional staff go all out. The beautiful renovations finally match the high level More

by SCMason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashleigh

Oct 28, 2018

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

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