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Eddie Goines
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Eddie Goines | Page 52
Mazda Master Certified Service Consultant
Jim Ellis Mazda Marietta
1715 Cobb Parkway SE
Marietta, GA 30060
555 Reviews
Born in New Orleans and moved to Atlanta in '87 with my family. I'm a second generation car-tech. My dad was in the business 38 years. I have four kids in college - 3 girls and a son. My role as a service advisor is to relieve my customers of any worries or concerns about their vehicle - I'm a non-confrontational problem solver! Thank you for choosing Jim Ellis Mazda of Marietta.
Read moreDealership Experience
20 yrs, 4 mos
Industry Experience
28 yrs, 4 mos
Specialties & Trainings
Mazda Elite Certified Service Advisor
555 Reviews
Write a Review
555 Reviews of Eddie Goines
October 29, 2018
Eddie is service is amazing Eddie always kept me up-to-date with what was going on with my car and explain things in terms that I was able to understand. Eddie always kept me up-to-date with what was going on with my car and explain things in terms that I was able to understand. More
by JANDK247
Verified Customer
Helpful 
October 27, 2018
Service Department at Jim Ellis Mazda of Marietta ROCKS!!!! Have had two Mazda 3s and have been having both serviced at Jim Ellis Mazdavof Marietta, where I purchased the cars. Love the cars and love the servi Have had two Mazda 3s and have been having both serviced at Jim Ellis Mazdavof Marietta, where I purchased the cars. Love the cars and love the service. Would not think of taking my car anywhere else! They are always polite and they always get the job done to an unparalleled standard. Many thanks to Eddie and Doug who always take such great care of my car!!! More
by TREYHUNT
Other Employees Tagged: Doug Aldridge
October 25, 2018
Always Awesome The high quality of service is unmatched. Friendly, caring, and professional staff go all out. The beautiful renovations finally match the high level The high quality of service is unmatched. Friendly, caring, and professional staff go all out. The beautiful renovations finally match the high level of quality customer serice and care that I have always experienced at this location More
by SCMason
Other Employees Tagged: Ashleigh
October 25, 2018
Consistently awesome! After previously staying away from dealerships for service, I returned happily for the 2nd time! Excellent attention from everyone from the receptioni After previously staying away from dealerships for service, I returned happily for the 2nd time! Excellent attention from everyone from the receptionist, greeter, service writer, and mechanic! and the bill cheaper than my TRUSTED mechanic from years ago! Love my car - REALLY love Jim Ellis Mazda! More
by LBIGGIE
Other Employees Tagged: Todd Allen , Doug Aldridge
October 25, 2018
Recall and tires Jim Ellis Mazda has been my Mazda dealer for 20 years. Always great and efficient. My review is complete without any other words needed thank you. Jim Ellis Mazda has been my Mazda dealer for 20 years. Always great and efficient. My review is complete without any other words needed thank you. More
by SANDYSLY
October 23, 2018
Attention to Detail I have always taken my CX-5 to Jim Ellis Mazda for routine maintenance - never had any issues in the quality of the service work and the professionali I have always taken my CX-5 to Jim Ellis Mazda for routine maintenance - never had any issues in the quality of the service work and the professionalism by the staff. More
by GREGORY.GERM
Other Employees Tagged: Doug Aldridge
October 19, 2018
Customer Service and Wait Time Customer service is very good. However one waits too long to have a simple oil change done. I my case, a minimum of 2 hours each time I go for an oil Customer service is very good. However one waits too long to have a simple oil change done. I my case, a minimum of 2 hours each time I go for an oil change (5 times in the past 2.5 years). Also, it can be a bit frustrating calling in to schedule a service. 9 out of 10 times you get a voicemail, not a live person. Messages left are never returned. The dealership may want to improve that. More
by MARTINEPJ999
Other Employees Tagged: Doug Aldridge
October 18, 2018
Warranty Satisfaction Eddie Goines is one of the best Mazda of Marrietta Service Advisors I have ever come across. I am thankful that he advised purchasing genuine Mazda Eddie Goines is one of the best Mazda of Marrietta Service Advisors I have ever come across. I am thankful that he advised purchasing genuine Mazda parts, namely a battery when I thought I could get a better price elsewhere, he explained that may be true, but we have the best Warranty. I have found out that they do and well worth the purchase with complete warranty satisfaction. More
by KEVINF
October 17, 2018
Oil change plus Eddie received me at the service department by name. He explained what they would be doing during the service. I had originally asked to have my bra Eddie received me at the service department by name. He explained what they would be doing during the service. I had originally asked to have my brake pads done as well as the oil change. Eddie came to me and explained that I really didn’t need that service but could do another service that was needed. I appreciated his candor. I would recommend Jim Ellis Mazda and Eddie. More
by dmoses6132
October 13, 2018
Friendly, quick, professional. As usual at Jim Ellis Mazda Marietta, everyone was extremely friendly, courteous, professional and efficient. My mom and I both love the “family” fee As usual at Jim Ellis Mazda Marietta, everyone was extremely friendly, courteous, professional and efficient. My mom and I both love the “family” feel and excellent quality of service delivered by Jim Ellis Mazda. More
by KATIEKESSLER11
Other Employees Tagged: Cashiers (both Robin and another woman whose name I didn’t catch are both great.
