Eddie Gomez | Page 50

Where do I start! First, I took my Dodge Dart to get the shifter cable fixed again after they allready did the recall 3 monthes ago. They tried to charge me 600 dollars to fix what they allready fixed 3 mon shifter cable fixed again after they allready did the recall 3 monthes ago. They tried to charge me 600 dollars to fix what they allready fixed 3 monthes ago. After I through a fit they didnt charge me. I then took my Dodge Ram Eco Diesel in for a recall. So they call me and say that the fluid reservoir was cracked and a hose was leaking. Ok, I told them to fix it. I get a bill for around 800 dollars. I looked the parts up and OEM parts total was around 200 dollars. So I questioned the lady I was dealing with and asked her why it was so much. She then gave me a generic answer. I was totally pissed at this point. I told her to take the parts off, put my old ones back on and I would take it to my mechanic. I had allready talked to my mechanic after she said the could nock off 10%. My response was, are you kidding me! She then asked what I would be willing to pay. I told her what my mechanic qouted me. She then said was 400 dollars ok. So they went from 800 dollars to 400, what a scam. I wonder how many people who dont know any better they srew over like this. I will NEVER BUY or have my vehicle worked on at this dealership again. More

by wdj_rn Verified Customer Verified Customer

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I was not impressed with the service desk person. He was on the phone when I arrived and stayed on his personal cell phone. I would have went to the man behind him if I seen him. on the phone when I arrived and stayed on his personal cell phone. I would have went to the man behind him if I seen him. More

by SHANOWA.RIDDLE Verified Customer Verified Customer

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Eddie Gomez was instrumental in providing great and timely service on my dodge truck repairs. He managed my truck service with professionalism and enthusiasm always providing me timely updates. I rec timely service on my dodge truck repairs. He managed my truck service with professionalism and enthusiasm always providing me timely updates. I recommend him for all customer service needs as he promptly returns your calls if he is busy. Eddie ensured my truck repairs were on time and on budget. Is it possible to furnish him with an award for excellent customer service? If so, I highly recommend him for one. More

by JERRY_MARINE Verified Customer Verified Customer

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Left vehicle for oil change, seat belt replacement and ram box replacement. Left truck Sunday nit and noted this on your nite owl form. Left truck all day Monday, when I came to pick it up the Ram box had ram box replacement. Left truck Sunday nit and noted this on your nite owl form. Left truck all day Monday, when I came to pick it up the Ram box had not been replaced. NO reason given for this ram box not being replaced. Also I had a Air pressure alarm on right front tire when I left truck and when I picked it up. This makes me wonder about all the other items you said were checked. Now I am going to have lose use of my truck another day because your service dept. failed to perform all the required maintenance on my visit. More

by ROBERTCHESSER Verified Customer Verified Customer

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The service was prompt and the employees were very polite and courteous. I waited in a nice room and could see when they brought my car around. Thank you very much. and courteous. I waited in a nice room and could see when they brought my car around. Thank you very much. More

by ezhernandez18@yahoo.com.ph Verified Customer Verified Customer

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Lexi greeted me with with a smile. Oil changed in less than an hour. Very professional. Would recommend to anyone that needs service or a GREAT deal on a new RAM than an hour. Very professional. Would recommend to anyone that needs service or a GREAT deal on a new RAM More

by PAUL.MCCLURE Verified Customer Verified Customer

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