Eddie Marshall
Eddie Marshall at Southern Ford

Eddie Marshall | Page 20

Commercial Service Advisor

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

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4.8
202 Reviews
4.8

202 Reviews

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202 Reviews of Eddie Marshall

March 09, 2024

Dealership Rating
Employee Rating

Courteous service got the work done ahead of time given prompt notification lady at checkout was very efficient More

by CRAIGSMITH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones , JON CONWAY, Jeff Dobson, SCOTT MIKULEC

March 09, 2024

Dealership Rating
Employee Rating

Southern Auto Group service department professional, knowledgeable and polite. The staff keeps you updated on your vehicle status. More

by MSPENCER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN

March 07, 2024

Dealership Rating
Employee Rating

Dealership? ?? Service Department with Eddie and crew, outstanding 👏. Competent, knowledgeable, prompt, professional and caring. Pleased More

by LERHEEL757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

Mar 07, 2024

Southern Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 02, 2024

Dealership Rating
Employee Rating

Very courteous well explained problem and service felt like I was treated very fair earn my trust, and will use this dealership again More

by msouth59
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: QUERIDA WILLIAMS

February 29, 2024

Dealership Rating
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Mr. Marshall and the team were excellent. My vehicle was serviced while I waited, which didn't take long. More

by PMCRICHARDS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

February 29, 2024

Dealership Rating
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Always a pleasure to have them do maintenance on our company truck. They help me keep it running and safe to use. More

by GARY.MCCARDELL
Service Price Transparency
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Recommend Dealer
Yes

February 28, 2024

Dealership Rating
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Southern Ford has great fast service and great communication. Pricing is competitive and also fair. More

by sshenhance23
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2024

Dealership Rating
Employee Rating

Great service, I will continue to bring my vehicles in for service and inspections in the future More

by WGHARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, SCOTT MIKULEC, EDWIN WARREN, QUERIDA WILLIAMS

Feb 20, 2024

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 07, 2023

Dealership Rating
Employee Rating

Great work they did on my car. Very professional staff and clean environment and friendly. More

by emack_48197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, SCOTT MIKULEC, QUERIDA WILLIAMS

November 04, 2023

Dealership Rating
Employee Rating

This dealership will work very hard to get you approved on any vehicle and make it happen, trust and believe, and service will make sure you’re taking care of in a very fast way… More

by dj KrAzY KrAz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Chapman-Jones, Stephanie Spangler , JON CONWAY, Jeff Dobson, ALLEN HARTMAN, Joe Jensen, SCOTT MIKULEC, BYRON REESE, QUERIDA WILLIAMS, Gabriel

Nov 06, 2023

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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