Eddie Rich
Eddie Rich at Dick Brooks Honda of Greer

Eddie Rich | Page 2

Sales Consultant

Dick Brooks Honda of Greer

14100 East Wade Hampton Boulevard
Greer, SC 29651

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12 Reviews
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12 Reviews

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12 Reviews of Eddie Rich

March 16, 2020

Dealership Rating
Employee Rating

Friendliest People ever! I am a repeat consumer at Dick Brooks Honda of Greer. Dont even think of going to another Honda Dealership.Service is great, Atmosphere is non aggress More

by thekirklands09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2015

Dealership Rating

Worst Customer service I was looking for a used 2014 honda accord car. I find one in Dick Brooks honda. I informed them that I will be coming on Friday by 6:00 PM, as I am s More

by av3003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Richard

Oct 20, 2015

Dick Brooks Honda of Greer responded

We are sorry that you feel we have fallen short in our efforts to maintain our reputation for being an integrity driven dealership. We look forward to hearing back from you as we have sent you a private message through this site hoping to bring closure to this situation. Kind Regards

Oct 06, 2015

Dick Brooks Honda of Greer responded

Hello and thank you for taking the time to submit a review. We would like to extend our apologies to you for any rude treatment that you feel you may have encountered with anyone that you dealt with here at the dealership. After personally discussing the matter with those here at the dealership that interacted with you, we do feel that we did our absolute best in attempting to assist you - and we are sorry that you did not perceive it that way. We learned that there had been a credit freeze on your end, and this is why we presented you with the Finance options that we did - we simply cannot accept a verbal commitment from a client to make payments given a poor credit situation. Also, this is the reason we declined your request to give us a hold check for the entire amount - we had no verification or legitimate assurance that the check would clear. Again, it is never our intention to be rude to any of our clients but rather we aim to assist everyone that comes to our dealership and get them into the car that they wish to be in. This isn't always possible unfortunately due to a number of reasons - your Sales Associate did attempt to reach you by way of phone and email prior to your arrival to the dealership, but he never heard back from you. Please feel free to reply with your thoughts on this, we would love to be able to resolve this with you peacefully.

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