Eddie Vellega | Page 2

Amazing service. Powerful teamwork. Clean and fast. Love the environment. They give more information and recommendations about what vehicle needs Powerful teamwork. Clean and fast. Love the environment. They give more information and recommendations about what vehicle needs More

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Horrible communication, no sense of urgency for the customer, no courtesy of anything from them not sure if they know the sense or meaning. customer, no courtesy of anything from them not sure if they know the sense or meaning. More

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Top-notch customer service and quality repairs. David was absolutely phenomenal. Total professionalism, courtesy and follow through. I highly recommend this dealership for your service needs. David was absolutely phenomenal. Total professionalism, courtesy and follow through. I highly recommend this dealership for your service needs. More

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Nice place but need to work on time management , but personal is very nice , Courteous personal is very nice , Courteous More

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Engine died, they refused to replace under warranty since I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had t I could not provide maintenance records from 2017 & 2018. Engine failure is a known issue as there was a class action lawsuit. After 3 months I had to get my lawyer involved and engage arbitration. Finally after 5 months they approved the engine replacement, but then took them 9 weeks to complete the replacement. They had my vehicle for 172 days, over a year and a half!!! When I picked up my truck it was so dirty, not even a courtesy wash. The upsetting part is that two months into having no car, I spoke to 3 salesmen and asked for a trade in value so I can upgrade my truck. None ever called me back. Then in April I spoke to a manager Leif Foss who promised to call me back. After a couple email exchanges he stopped responding. I emailed him 5 times and a couple of voicemails and nothing from him. I really need to upgrade my truck as our family grew, but lost all confidence in Hyundai especially this dealership. More

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Great place, I both bought a car here and do service as well. It is always a good experience. well. It is always a good experience. More

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The service department employees are the best. Very professional and helpful. Took great care with my vehicle. Very professional and helpful. Took great care with my vehicle. More

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No communication on fixing car and bad attitude when I had to car manager to get involved Needed car part ordered and waited 2werks with no one calling me after many of calls and messages to find out wh had to car manager to get involved Needed car part ordered and waited 2werks with no one calling me after many of calls and messages to find out where us part and when will get fixed When call for top manager, he said part has been in and bring it in to get fix They had it for over a week No call No communication Bought two cars there Both have problems Seems to be nice when you buy a car but as soon as there is a problem There attitude changes Bad business Burning oil on Santa Fe car They make you bring it back four times after each 1,000 miles before they can even start to look any repairs They know they have problems with this engine but instead of replacing it they make you go thru this process and inconvenient you It’s covered on warranty They won’t give me a loaner knowing it’s there problems that cause this More

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It was WORTH the wait…My Vehicle 🚗 rides like it’s New! !! Awesome Job! Thank You! !! Awesome Job! Thank You! More

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Always a pleasant experience, speedy service with a smile thank you .nothing else left to say thank you .nothing else left to say More

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